PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,667 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and when I GAD to change holiday arrival date they responded really quickly & sorted the booking in minutes.”

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Posted 1 year ago

“We have gone on various breaks with PetsPyjamas and found everyone faultless milo our adorable spaniel loves all his treats waiting for him in our room and of course all the staff members who make a fuss of us all every time we go we have had to swap and change a couple of times because we are carers for our elderly parents who have taken ill a few days before our departure so obviously they are put on hold the efficiency of the staff are outstanding nothing is ever to much trouble and when they make a promise ( ie call you back) they have never let us down or charged us extra for the inconvenience I have told everyone who will listen to us with their beloved dogs to go with this company WELL DONE AND THANK YOU 😊”

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Posted 1 year ago

“Both Linda and Kalimantan went well beyond my expectations in trying to find us a booking, Thankyou”

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Posted 1 year ago

“Phoned last night re Query about internet booking had it sorted out straight away. Good service”

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Posted 1 year ago

“Very helpful and efficient in finding us a suitable hotel on the dates we required”

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Posted 1 year ago

“I received a very prompt, polite and helpful call on Easter Sunday. The hotel was booked and a discount arranged. Very happy.”

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Posted 1 year ago

“We have booked a number of holidays through Pets Pyjamas. We have always been pleased with the help and advice provided by members of the concierge. We have thoroughly enjoyed our holiday accommodation and have always been made to feel that our two dogs are genuinely welcome.”

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Posted 1 year ago

“All dealt with efficiently and very helpful.”

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Posted 1 year ago

“Great communication and service”

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Posted 1 year ago

“Brilliant xx”

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Posted 1 year ago

“I was introduced to Pets Pyjamas by my sister-in-law and have found the company to be very professional in their manner towards their clients. I found them very helpful and my booking was processed quickly and efficiently, I was kept up to date at all times. Thank you I will definitely use again.”

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Posted 1 year ago

“Booking easy peasy”

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Posted 1 year ago

“Booing was quick easy and safe.”

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Posted 1 year ago

“Concierge team very helpful in finding alternative last minute Easter hotel accommodation for us when our first choice was unavailable.”

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Posted 1 year ago

“Excellent easy booking service even when I wanted to change my length of stay. Looking forward to my doggy break”

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Posted 1 year ago

“Good clear website, slight delay between booking and confirmation.”

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Posted 1 year ago

“my star rating .....says it all”

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Posted 1 year ago

“I like the concept of PetsPyjames. A website that caters for people who want to take their dogs to a nice hotel or cottage that actually wants them rather than puts up with them. However, I’m finding the whole booking process a little difficult to follow. I tried to check availability on a couple of hotels but your website couldn’t provide it and with one hotel, it was asking to choose a room, but I couldn’t. When I did complete a booking, it seemed like I had to wait for an email from PP to confirm it. Either I’m doing something wrong or this is unusual to be disconnected from the accommodation. However, we’re looking forward to our first weekend away with our dog.”

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Posted 1 year ago

“Website not easy to navigate, clicking on a hotel to find out more resulted in dates being changed. Clicking on an area sometimes meant the hotel looking at disappeared. It was frustrating at times, saying that I did go on to book as you had what I was looking for.”

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Posted 1 year ago

“Fantastic fast service with friendly staff.”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,667 reviews