PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,664 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called the number and left details about what my query was and within a short time had a reply with my answer. Impressed.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Team were helpful with my last minute request. However the hotel insisted on charging me again so as it stands I have paid twice. The room was perfect, with treats, bowls and a bed for my puppy.”

Helpful Report

Posted 6 months ago

Hi Mark, We are so sorry to hear that you did not have a positive of using our services. Our customer service are on the case and will be resolving this for you. The PetsPyjamas Team

Posted 6 months ago

“Quote in minutes, follow up phone call but no pressure. Very good experience.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Consistently good deals. Easy to book. The only thing I would like to see is a filter for EV charging onsite or nearby.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, we shall take that on board. 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Booking worked well, PetsPyjamas even called me to explain a problem with our booking - very helpful, knowing the problem helps solve it!”

Helpful Report

Posted 6 months ago

“Really easy booking and great deall on a dinner bed and breakfast package. Thank you”

Helpful Report

Posted 6 months ago

“Great place to find a holiday with your dog as there are loads to choose from at all prices for every pocket. Easy to book and pay just looking forward to going now🐾”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“I found PetsPyjamas whilst looking for pet friendly hotels and subsequently booked a stay in Norfolk for December The whole booking process was fast and very user friendly with fast acknowledgment and later confirmation of our booking”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Very helpful,”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Very impressed with speed of communications both written and verbally. Deal seems really good and you get a feeling of being virtually hugged which is a good feeling and very lacking in today’s fast paced world. Hopefully the hotel lives up to this initial first impressions 🤙🏻”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 6 months ago

“Easy to book all irelevant information given looking forward to our WE in Norfolk in August”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Very helpful service ensuring that access to our room was not going to cause me a problem.1”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Good value price, included free dog place, (which can add considerable extra costs, on a 2 night stay) Prompt reply to my initial enquiry.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Linda very helpful and explained everything in detail managed to get the right property for us Lida I apologise for getting your name mixed up on your first telephone contact at least we had something to chuckle about!”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“We used Pet Pyjams earlier this year and have returned to book another short break for a special occasion. Absolutely delighted with helpful and thorough quality of service on both bookings. The knowledge of hotels and their accommodation details is remarkable. Nothing is too much trouble if a question is asked eg is the local beach dog friendly? The answer will be investigated and we are informed. We will certainly look forward to using Pets Pyjamas again and again! Thank you for this brilliant service!”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 6 months ago

“Helpful pet travel experts make the process straightforward.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“My booking was tricky as I lost signal part way through and then the PP system thought I’d cancelled although I’d paid a deposit. Anne at PP was really helpful in sorting things out and battling with my email which for some reason didn’t want to accept emails. All sorted and now looking forward to our trip with Zola the Afghan Hound!”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 6 months ago

“Excellent service will use again!”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Your booking procedure is poor. You have no prices and so we are forced to choose one type of room to find the price which is poor. I got a price but had to ask for other options. You are a dog friendly hotel and I had to choose the breed...my dog is mixed and you have no option for small mixed breed. Thete are very few pictures of the accommodation and they are hard to find.”

Helpful Report

Posted 6 months ago

We are so sorry to hear that you did not have a positive of using our services. We have passed the feedback to be reviewed by management. The PetsPyjamas Team

Posted 6 months ago

“Booking was good”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

PetsPyjamas is rated 4.7 based on 1,664 reviews