PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,665 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It screened out hotels that didn't take dogs and the deal quoted was better than I could get from the hotel's own website. So the service is pretty good. They were persistent in that they called me to follow up on the quote.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us feedback 🐾 We love to treat you and your pup, that's why with PetsPyjamas dogs stay free. We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Service was friendly and fast any queries I had was answered immediately definitely recommend and would use again !!”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away and look forward to welcoming you back! The PetsPyjamas Team

Posted 1 year ago

“Very pleasing experience and the venue was first class”

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Posted 1 year ago

Thank you for your review and we are so pleased to hear you had a great experience with PetsPyjamas 🐾 We look forward to welcoming you on another pet-away soon! The PetsPyjamas Team

Posted 1 year ago

“Super easy to book for pet owners”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Looking for a quick getaway with my husband and the 2 dogs couldn’t have been easier. The whole site felt like the dogs were the centre of attention - can’t wait to experience the night away. 🐕‍🦺🐕‍🦺”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“So far they have been very helpful and patient with our booking and taken time to go through things. Would definitely use again for a doggie trip away”

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Posted 1 year ago

“Easy to use website & booking process. Love the fact you give your pet's name before your own!!”

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Posted 1 year ago

“Tried to book on Thursday 26/10/23 and the payment left my bank but did not clear at Petpyjamas, chased it Friday and Monday myself. No one was actively helping with this, just kept passing it to the next advisor. I altered the booking as my circumstances changed, but with calls going back a forth, due to not being able to speak to the same person, finally got it sorted on 31/10/23. Felt too long to make a simple hotel booking. All advisors were polite and professional, so I hope this is a one-off, so will try again, but will also bear this experience in mind.”

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Posted 1 year ago

“Great, Ashley was really helpful, I made a mistake with the discount code, she contacted the team and they added it to my booking manually. Now hope the hotel is great too, as taking my daughter, boyfriend and dog as a Xmas treat..”

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Posted 1 year ago

“I would highly recommend PetsPjamas for my fellow dog lovers! They are an efficient and very friendly company that do all they can to cater for your needs.”

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Posted 1 year ago

“Pets Pyjamas has a wonderful selection of dog friendly accommodation last that all look like lovely stays. Alison, our concierge, worked with our preferred hotel to find the best room at unbeatable rates (I checked myself and could not find the same rate)and ensured our doggies would be welcome. She was super nice and made sure everything was sorted out for us. I will be reaching out to pets pyjamas for our next travel to find wonderful places that will make our doggies welcome.”

Helpful Report

Posted 1 year ago

“your staff need training on your policies and procedures”

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Posted 1 year ago

“I have just booked for a Christmas break. Kerry the agent could not have been more helpful, I called to enquire about vacancies late in the afternoon, and received cost details and confirmation on availability the very same evening. We have used pets pyjamas many times before and received the same friendly, quick and efficient service as usual. More than happy to recommend.”

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Posted 1 year ago

“Website good - but when I came to use the £25 off for my first booking - disappointed to learn it was only valid if £250 was spent - no mention on this on the email offering it”

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Posted 1 year ago

“The assistance from Lynda Kitt was absolutely superb. Lynda’s representation of this Company was very professional. I’ve been trying to get to the Scilly Isles for a few years and PetsPyjamas have made that possible. The help and guidance I received was outstanding. Thank You.”

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Posted 1 year ago

“Excellent service and help from Jodie.”

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Posted 1 year ago

“So far I’ve had a good experience with the booking process. Loved the way you asked for my dogs name before mine 😂”

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Posted 1 year ago

“Very simple process great to find a website where it’s totally geared to holidaying with your furry friends xx”

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Posted 1 year ago

“I have used Petapyjamas twice this year, and they have been very efficient and very helpful, and have found me two excellent dog friendly hotels, I will definitely use them in the future.”

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Posted 1 year ago

“Friendly efficient service”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,665 reviews