PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,663 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,663 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very easy site to use and i had a follow up call from a member of staff which was impressive”

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Posted 3 months ago

“Wanted to book a couple of days as a treat for my birthday. Couldn't get in the hotel I originally selected since we were very last minute but Rosie at Pets Pjs found us somewhere even better, without me having to ask! Made everything so easy and straight forward, I didn't have to lift a finger. Thank you! ☺️”

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Posted 3 months ago

“It was a very simple and efficient booking process at very short notice. Very pleased.”

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Posted 3 months ago

“Excellent quality, easy to book. Highly recommend”

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Posted 3 months ago

“Helpful and easy to book...some of the additional benefits are there sometimes are no additional charges for taking your dog...quick booking process too...”

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Posted 3 months ago

“I did not expect there was a website allowing to take pets into a Spa hotel. Let's hope it delivers a good experience.”

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Posted 3 months ago

“Money not paid to hotel, who asked me for payment. Refund not paid to me immediately. Poor service”

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Posted 3 months ago

“Customer Service Advisor went above and beyond in assisting me. She was extremely helpful, friendly and efficient”

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Posted 3 months ago

“Very helpful re the booking.”

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Posted 3 months ago

“Very speedy, very good prices”

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Posted 3 months ago

“Lynda was exceptional in helping me and Alfie find somewhere within the area I requested and by treating us as if we are VIPS.”

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Posted 3 months ago

“Very easy booking .Very helpful staff especially Linda and Michael.”

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Posted 3 months ago

“Easy to book and followed up with confirmation”

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Posted 3 months ago

“First time booking. Great service and communication so easy to use and saved £60 dog charge.”

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Posted 3 months ago

“A terrific serivce. My first experience of booking with Pets Pyjamas has been excellent. Speedy, courteous and great attention to detail (I asked not to be called as I was organising a surprise and this immediately recognised and noted). The range of properties seems terrific and I look forward to our first stay in the coming week.”

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Posted 3 months ago

“We have used Petspyjamas a number of times to book our breaks away and always found the booking process quite easy and Lynda the concierge this time made everything seamless.”

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Posted 3 months ago

“Booking was so easy and when I had a question the team got back to me within minutes! Fantastic service.”

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Posted 3 months ago

“It was easy to navigate and we found exactly what we wanted … looking forward to it now x”

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Posted 3 months ago

“Very swift communication and booking was completed within an hour.”

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Posted 3 months ago

“We booked our festive getaway for Christmas 2024. Pets Pyjamas were excellent and very efficient getting us quotes and understanding what we wanted all the way. We choose them because they personally vet the accommodations to really ensure they are pet friendly. We had in the past had an awful experience with a supposedly dog friendly B and B in Western Supermare. Terrible landlady who was far from human friendly never mind dog . 😩. This put us off for years to do this again . So thank you Lynda and team for getting us a good deal and piece of mind . Debbie and Duncan White”

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Posted 3 months ago

PetsPyjamas is rated 4.7 based on 1,663 reviews