PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,666 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“description of location misleading, too many follow up emails”

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Posted 1 year ago

“I left it late to find suitable accommodation for a short trip and the guys at PetsPyjamas did their best to sort something out for me.. I look forward to arranging future trips with them help..”

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Posted 1 year ago

“Over the last 2 years we have had many conversations with Pets Pyjamas and would never go anywhere else for our dog holidays. They are so helpful, understanding and efficient.”

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Posted 1 year ago

“Room very small and hot but fan was in room but clean and No were to hang clothes.Breakfast was at 9am until 10am to late for us as could not get food in evening when we arrived ! As they didn’t have anything available as finished earlier as Sunday.”

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Posted 1 year ago

“Booking was quick and easy thanks, not sure about the place we stayed though?”

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Posted 1 year ago

“Loved the website and all the options the only issue was that the discount offer came after I had booked and I couldn’t print a proper confirmation- would be good to get an email confirmation of my booking”

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Posted 1 year ago

“The young lady who helped me book the gatekeepers cottage was very helpful and polite (rare these days) . The whole experience was pleasant, thank you will book again. P.s still haven't heard how to obtain keys.”

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Posted 1 year ago

“Very easy booking. Great value, using first class hostelries”

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Posted 1 year ago

“I was blown away by the instant reply to my enquiry on a Saturday evening and a follow up phone call to explain and enable my booking. A special mention to Alison who was delightful”

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Posted 1 year ago

“I asked a question which was quickly responded too and I was able to speak to Alison as well. She was very helpful”

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Posted 1 year ago

“Very helpful and pleasant service”

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Posted 1 year ago

“Wow, I cannot thank Lynda enough from Pets Pyjamas. Enquired re a special “surprise” getaway for us with of course our lovely dog. It ended up being a far more complicated booking as after speaking with the lovely Lynda through both phone and text, I realised I’d got the actual start and finish date wrong! Due to her never ending patience, I managed to upgrade our room, then added another room so we could bring my in laws as basically we all need a good break with family to celebrate as been through quite a lot. Again nothing was too much trouble for Lynda. To say I’m impressed with the whole personal touch for booking service is an understatement. We finally managed to have everything sorted with Lynda being the superstar liaising directly with the hotel. I felt valued and it was like having my own bespoke travel agent! We got a decent discount by booking with pets pyjamas rather than the hotel direct and Lynda saved me from having a huge headache trying to sort it all out on my own. It is now not a surprise long weekend away as had to check certain logistics. However, all five of us are very much looking foreword to our much needed quality time together, celebrations and what like to be a beautiful break away. Thank you again Lynda!”

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Posted 1 year ago

“Very helpful and answered any queries promptly.”

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Posted 1 year ago

“Excellent service from Pets Pyjamas. Easy website helping to easily find dog friendly hotels. Quote received very quickly. Once I had made the decision booking was easy and seamless. Such a great great service.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“The website is easy to use, and I got a reply to my quote/enquiry within a couple of hours. The offer of help via text is a nice touch which I didn't use this time but have previously.”

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Posted 1 year ago

“Claire found us just what we needed and went over and above fantastic”

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Posted 1 year ago

“I love this idea but couldn’t give you 5 stars as you didn’t have my breed of dog on your long list when we booked the hotel?! PLEASE add a Barbet French Water Dog, an ancient breed but slowly becoming more well known (you have Italian & Portuguese!) Then I can award you full marks!”

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Posted 1 year ago

“My consultant Lynda was very helpful.”

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Posted 1 year ago

“It was extremely helpful.”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,666 reviews