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PetsPyjamas Reviews

4.7 Rating 1,663 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,663 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025
Ann Almeida
PetsPyjamas 5 star review on 26th January 2025
Ann Almeida
PetsPyjamas 5 star review on 26th January 2025
Dean Richardson
PetsPyjamas 5 star review on 26th January 2025
Dean Richardson
PetsPyjamas 5 star review on 26th January 2025
Dean Richardson
PetsPyjamas 5 star review on 26th January 2025
Dean Richardson
PetsPyjamas 5 star review on 21st January 2025
Sammi Ahmed
3340
Anonymous
Anonymous  // 01/01/2019
Very easy to use, thoroughly recommended
Helpful Report
Posted 2 months ago
This year, my friend had to pull out of our holiay with COVID. Despite it being Bank Holiday Monday, the PP team were on it and got us a voucher for the full amount, which we have just used. Our Pet Travel Expert, Lynda Kitt, was friendly, efficient and made the whole process very simple. Thank you, the PP team. Barbara
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Posted 2 months ago
An excellent website, easy to navigate and a huge amount of choice carefully crafted into the options you'd want to see. Very helpful follow up service too - not intrusive - just helpful. I have already recommended Pets Pyjamas to friends.
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Posted 2 months ago
My first time using PetsPyjamas. I got a very prompt response and speedy arrangements to make a booking. Very easy and all good so far!
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Posted 2 months ago
I have just booked a cottage in Pitlochry with the help of Sam. She is as first class and made the process incredibly easy. I am so impressed with PetsPyjamas that I intend to buy vouchers as Christmas presents for my family. I would definitely recommend this company. Thank you Sam
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Posted 2 months ago
Really quick and helpful service - thank you Rosie.
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Posted 2 months ago
Very prompt response to a query I had, and I was able to book very easily
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Posted 2 months ago
Prompt and friendly responses when trying to book a cottage. Was booked instantly after getting in touch with the team
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Posted 2 months ago
Booking experience was Seamless and swift.
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Posted 2 months ago
Quick efficient advise on room choice resulted in perfect 70th birthday break with Ginger Ninjas (Vizsla’s) in Bath!
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Posted 2 months ago
The lady dealing with my booking was great.?Friendly and highly efficient
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Posted 2 months ago
The booking was easy bd professional The agent Linda really helped us and did her very best for us. We were so happy when Linda found us a place Many thanks indeed. We are looking forward to our break and to know our little dog Bobby will be made so welcome.
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Posted 2 months ago
I have booked my 1st break with Alex. I can't recommend enough. Alex was very helpful and e mailed straight back with any questions.
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Posted 3 months ago
Excellent service to date regarding our recent booking. Prompt responses and very professional interaction.
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Posted 3 months ago
I had difficulty actually getting from choosing a room to the payment page. Went through the procedure three times before I managed it. Everything else was excellent
Helpful Report
Posted 3 months ago
So easy to book! Found where I wanted booked in Archie and Luca, got our booking reference. Now all we have to do is pack there bones, jump in the car and go. Fabulous experience 😄
Helpful Report
Posted 3 months ago
I’m still waiting a confirmation email which states exactly the offer I booked - Dinner, Bed and Breakfast. So far I have been sent the same email (despite my request for the above) which has board basis blank.
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Posted 3 months ago
Have booked with Pets Pyjamas for years and had some very lovely quality holidays at reasonable prices which is why we keep coming back. They are a company who is out there on behalf of pet owners securing some good deals and helping to show sceptical holiday home owners that a) the vast majority of pet owners are responsible conscientious people. b) most pets are friendly, well behaved and important members of the family. c) pet owners are an overlooked niche of the holiday market with purchasing power just like in the residential rentals markets. I like PP because they are on the lookout for exclusively pet friendly holidays and just like some of us need to know where the local doctor can be found, PP, too usually find out the location of the nearest vets before travelling so that nearby vet care is often at hand if needed. I like to recommend PP to fellow dog walkers when casually chatting because Pets Pyjamas is there to meet a need in a much needed corner of the market for owners and their pets.
Helpful Report
Posted 3 months ago
This was the first time I’ve used your website luckily a friend recommended you to me. I will defiantly use you again and I’ve already recommended you to another friend. I had a very positive experience. Sam Glynn the Pet Travel Expert I delt with was extremely helpful and knowledgeable. I particularly liked that she took my details including the name of the hotel I was interested in booking and rather than keeping me waiting on the line she contacted the hotel and rang me back. I’m looking forward to my first hotel stay with my beautiful little dog.
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Posted 3 months ago
Lynda was extremely helpful and I am looking forward to planning two big trips with her next year. The accommodations they have for me to consider look lovely. There are so many places to choose from when you look yourself, PetsPyjamas have taken the hours of hardwork away. As a lady travelling on her own, I know Peanut and I will enjoy the choices we make.
Helpful Report
Posted 3 months ago
PetsPyjamas is rated 4.7 based on 1,663 reviews