PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,692 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,692 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 7th March 2025

PetsPyjamas 5 star review on 2nd March 2025

Nicola Hickey

3391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So helpful and friendly (Liz's dog even joined in our conversation). It was simple and a pleasure to make the booking as it has been several times in the past”

Helpful Report

Posted 2 years ago

“Claire was very professional and helpful I had called the hotel first and they said there was no dog friendly rooms.I was very disappointed because this is a family get together. Fortunately I discovered your website thank you,would highly recommend and will be using it again.”

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Posted 2 years ago

“Excellent booking service, no hesitation in recommending.”

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Posted 2 years ago

“We had a great experience looking for a holiday and petspyjamas were very helpful in helping us find what was best for us. Thank you for the helpfull experience in navigating your site with a phone call.”

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Posted 2 years ago

“Absolutely excellent I am very happy”

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Posted 2 years ago

“Easy to book. Did try to book one hotel, however it said someone would call me in next few days to confirm, but, I needed confirmation the same day, so booked another hotel with instant confirmation.”

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Posted 2 years ago

“Maria, my doggie concierge has been wonderful, she sorted out rooms at the hotel of our choice, and was in touch to keep me updated throughout. Highly recommend this service for stress free booking of dog friendly holiday accommodation”

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Posted 2 years ago

“Very efficient and friendly service. When the property we wanted wasn't available for the dates we wanted our concierge found us an alternative.”

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Posted 2 years ago

“Really easy to book with - super excited about our stay :) I have already shared PetsPyjamas with a friend”

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Posted 2 years ago

“A good experience generally. first time for us and good to find quality accomadation which are dog friendly. The only criticism is that we could not any indications of the menus”

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Posted 3 years ago

“Very friendly and helpful service.”

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Posted 3 years ago

“Lynda was brilliant and very patient (I had a lot of questions) nothing was too much trouble Can’t wait for holiday to arrive.”

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Posted 3 years ago

“Maria helped us find the perfect accommodation for our summer holiday - friendly helpful and quick - perfect service!”

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Posted 3 years ago

“We have used PetsPyjamas and booked a pub in Somerset on two occasions. Every time it has been straightforward and easy to book. Our stay has always been excellent and the staff at the pub happy to accommodate our dog. We would certainly recommend PetsPyjamas and have planned two further stays with our puppy this year.”

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Posted 3 years ago

“Such lovely, helpful service from Maria. We regularly use Pets Pyjamas as it makes booking a holiday super hassle free!”

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Posted 3 years ago

“Customer service has been excellent and Lynda in particular has been really helpful answering all my booking questions. A very professional service would not hesitate to recommend”

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Posted 3 years ago

“Thanks to Maria , an amazing personal service. This is the third time in recent months I've used pets pyjamas and I've been lucky enough to have Maria take all the hassle away from my booking, and an amazing price. Can't recommend this company enough.”

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Posted 3 years ago

“Lovely Company, lovely products but best of all really helpful support people. Would recommend to all.”

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Posted 3 years ago

“Liz Bainton was extremely helpful, she knew my criteria and matched it perfectly with some stunning properties, I was very grateful as my husband has mobility issues We’ll done Liz, I will definitely tell my doggy friends how great PetsPyjamas were Lesley OMalley”

Helpful Report

Posted 3 years ago

“Attentive service from the start. You even secured us a complimentary room upgrade and we can’t wait to start our doggy friendly holiday.”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,692 reviews