PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,665 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of accommodation and quick to respond to the booking.”

Helpful Report

Posted 1 year ago

“A little disappointing to find that Petpyjamas say dogs go free of charge yet the Hotel is charging me £7 per night for my dog. Surely this contravenes trade descriptions? Fingers crossed the hotel will prove worth it.”

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Posted 1 year ago

“Lynda was great - taking the time to find a hotel that suited our location, facilities and budget requirements for a specific date!”

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Posted 1 year ago

“The only problem booking was working out that I could not book a basic room to get the 2 corse meal included”

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Posted 1 year ago

“Most impressive! I was contacted by Lynda who dealt with every issue that I raised in a professional but very friendly manner. I was made to feel a valued customer and would definitely rate her as 5 stars.”

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Posted 1 year ago

“Following my initial enquiry, there was some confusion about pricing etc. However, after emailing the customer support team, all was sorted out. Great communications.”

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Posted 1 year ago

“Quick answer to question very pleasant spoke to kerry”

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Posted 1 year ago

“A wonderful selection of places to stay and often with package offer deals. Very easy to enquire about a booking and confirmation of availability with different options was provided within 30 minutes of the booking enquiry.”

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Posted 1 year ago

“I was initially disappointed with my booking as it was double booked and I received no apology for this just a random email saying that another accommodation is being offered for less days than my original booking. I was very confused by email and contacted petspjs and was advised that booking was double booked due to change over of owners. I have to say that I was completely devastated as I had chosen accommodation which suited my family’s requirements. It has all been resolved now with alternative accommodation having been sourced by Alison Reynolds who did an excellent job in finding me an alternative holiday at such short notice. I do hope this situation does not happen often and that it was rare. I haven’t been on my holiday yet but I trust that all will be more than fine even though it was not my first choice. Once again top marks for Alison Reynolds I can’t rate her enough.”

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Posted 1 year ago

“Very helpful and flexible. Achieved a good price. Like the idea of the holiday food.”

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Posted 1 year ago

“Hi amiee Linda was very helpful and got us a place sorted for us definitely use yous again thankyou all kind regards Marc casburn”

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Posted 1 year ago

“I sent in my details and within 15 minutes got a very good value package back which I booked.”

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Posted 1 year ago

“We have booked a uk trip and there was so many to choose from. A lovely selections of places to stay at so many locations.”

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Posted 1 year ago

“Such a friendly helpful service that I will be using again! We have not yet been on our trip but so far the assistance has been prompt, clear and very helpful and I have no doubt if anything comes up we will be helped where possible.”

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Posted 1 year ago

“Had a problem with payment going through. Talked with a member of staff who got it sorted out pronto.”

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Posted 1 year ago

“First time, nice, simple process.”

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Posted 1 year ago

“Was very easy to find a lovely holiday that matches our requirements and then I did the instant booking Excited for our holiday”

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Posted 1 year ago

“Very user friendly website - easy to navigate your way around. Prompt response for quotes and availability. Excellent for keeping you updated.”

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Posted 1 year ago

“Lynda helped me sort out our hotel booking in Devon most professionally would definitely recommend Pets Pyjamas!”