PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,692 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,692 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 7th March 2025

PetsPyjamas 5 star review on 2nd March 2025

Nicola Hickey

3391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault the service. Exceptional”

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Posted 2 years ago

“Maria at PetsPyjamas was so helpful in getting us booked into our spa hotel for my birthday. The whole process was easy. She kept in close contact and ensured everything was booked smoothly. Thanks Maria. We are looking forward to our little break with Tilly Dog.”

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Posted 2 years ago

“Came across the website and found it had hundreds of dog friendly hotels of all types and prices. I found a few that interested me and the help I got from Pets pyjamas was excellent. The whole experience was simple and professional.”

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Posted 2 years ago

“My son gave my wife and I a gift voucher for a PetsPyjamas holiday back in 2019. We booked a weekend break for May, but had to cancel owing to the pandemic. Two years later, we tried booking again. The website is extremely easy to use and the support given by Esther was excellent. We asked if the voucher could still be used. To a certain amount of surprise, and after a very quick internal investigation, our details were still on record and the voucher was accepted. At every stage, we were kept informed of the progress with the booking. We have now received, confirmation, financial details and more detailed information about the holiday cottage. The whole process was quick, easy to use and managed extremely well by the representative.”

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Posted 2 years ago

“I dealt with a lady called Sam. Before settling on the place we booked poor Sam had to do quite a bit of legwork. Nothing was too much. Very impressed so far! Inge Moore”

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Posted 2 years ago

“We were looking for a dog-friendly hotel for the upcoming Easter weekend and stumbled on PetsPayjamas. The hotels look amazing and super accomodating to puppies. We can't wait to got!”

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Posted 2 years ago

“Excellent service from PetsPyjamas. The help and suggestions were first class and facilitated our booking without any fuss.”

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Posted 2 years ago

“Absolutely fantastic service, answered all my questions and sorted it out everything very quickly”

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Posted 2 years ago

“Claire was very helpful & patient & called me back when she said she was going too. She also sent over the offers we had spotted so that we could have a look before deciding on our stay. Great company & can't wait for our booked break to Helmsley North Yorkshire.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Very friendly and efficient”

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Posted 2 years ago

“Very helpful, knowledgeable and quick to respond”

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Posted 2 years ago

“Quick and easy to book. Saves all the hassle of finding somewhere to stay with our pooch, all the hard work done for us. Thank you PetsPyjamas”

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Posted 2 years ago

“From looking for a pet friendly hotel to booking one was so quick and easy. The lady I booked with was helpful and messaged straight back and answered all of my questions within minutes.”

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Posted 2 years ago

“Really helpful Sam and continuing to be with ongoing bookings. Like having my own personal travel agent.”

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Posted 2 years ago

“Amazing service Linda who I spoke with was fantastic and secured us our dream stay with our furry baby. Definitely recommend and will use you again :-)”

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Posted 2 years ago

“Excellent customer service, Maria was superb and really went out of her way to find us the perfect break, wish we could give more than 5 stars, will be using PetsPyjamas for all our breaks from now on. Thank you.”

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Posted 2 years ago

“The booking process was impressive. Claire was prompt, friendly and very professional. We're really happy with our 3 for 2 night deal, and to have the option to upgrade for our special occasion is an added bonus. We're really looking forward to our hotel break with our furry friend next month. Thank you Pets Pyjamas!”

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Posted 2 years ago

“Always very helpful with any of my questions,never had a problem with bookings.”

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Posted 2 years ago

“Very efficient booking experience. When the hotel we wanted wasn't available I was contacted with an alternative, which I have now booked!”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,692 reviews