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PetsPyjamas Reviews

4.7 Rating 1,692 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,692 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Very easy to use with lots of options and the communication was excellent. I would highly recommend and I would use again
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Posted 2 years ago
Angela was most helpful and courteous throughout the transaction.
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Posted 2 years ago
Great experience
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Posted 2 years ago
We decided to make a last minute booking to go away for New Year with our dog Lilly. We wanted to go back to the hotel where we spent Christmas in 2019, also booked with Pets Pyjamas. Andrea received my request and contacted me very quickly. She kept me informed and managed to secure a room for us. Excellent service.
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Posted 2 years ago
Very efficient and service was first class
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Posted 2 years ago
I love the website, though I found it quite tricky to use because the dates I wanted kept disappearing (though that may have been because I wasn't using the site correctly). I also liked the friendliness and attention to me as a potential customer, together with the attentive follow-up, after I'd made a booking. The information about venues, together with the map, were very useful and helpful. I didn't get the £25 off my first booking but maybe I didn't click the right button!
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Posted 2 years ago
Have used them several times - it takes the stress out of booking. No issues with having a a dog at any of the hotels. Quick and efficient getting back to be which is important.
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Posted 2 years ago
Great experience. Efficient but not pushy. Accommodated all our pooches needs. Will recommend to other pooches and definitely use you again. Thank you.
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Posted 2 years ago
Very efficient and quick, so much easier than dealing with hotels directly.
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Posted 2 years ago
Sadly I still don’t have my booking email receipt since booking yesterday I need this for confirmation of booking and that I have paid two deposits Kind regards Victoria Donno
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Posted 2 years ago
Excellent service from the team
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Posted 2 years ago
Fantastic customer service since the moment I used their site. Very friendly & efficient staff Found a cottage for us and our dog Spoon very quickly which matches what we looked for. Have already recommended them to my friend. Brilliant company . Thank you so much. Jo Essex
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Posted 2 years ago
Great, prompt communication leading to easy booking process, Yogi is very happy to be going on holiday.
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Posted 2 years ago
Very friendly and efficient service. Easy to book with fab deals. Great site for dog owners with offers to suit all budgets.
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Posted 2 years ago
Booked again with petsPyjamas, got a brilliant deal. Spoke with Claudia, very warm and friendly, answered all my concerns and sorted out the booking. I feel assured my 3 night break will be as good as last time. Can't wait. Wife and Millie our Cockapoo puppy overjoyed that I've booked with petsPyjamas.
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Posted 2 years ago
excellent service hotel was not available,they recommended a new one for me to look at.then completed the booking First class service welldone
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Posted 2 years ago
Very helpful and pleasant good to find somewhere I can take my dog
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Posted 2 years ago
Phoned booked Sooo easy Thank you 3rd time booked with you.
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Posted 2 years ago
I dealt with Lynda and she was brilliant. So friendly, helpful and knowledgeable. She explained everything as this was my first time of booking with PetsPyjamas.
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Posted 2 years ago
Sent an email Wednesday morning requesting 9 nights in 3 hotels. All booked by Wednesday pm. Saved money as dog stays free. Very pleased.
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Posted 2 years ago
PetsPyjamas is rated 4.7 based on 1,692 reviews