PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,713 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 19th April 2025

3473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I strumbled across PetsPyjamas when trying to organise a break at Christmas and I am delighted I did. Lynda did a fabulous job of securing a 2 day break with our 2 dogs, Lynda was incredibly prompt via text and email making the process so easy. We will definitely use PetsPyjamas again, really good service.”

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Posted 4 months ago

“We were looking to spend a few days away in Devon and wanted to take Bambi our dog with us. Having not done this before except when renting cottages we didn't really know where to begin on finding a pet-friendly hotel, but Pets Pyjamas was great. It gave us lots of options and clearly pointed us in the right direction. We will be using you again!”

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Posted 4 months ago

“Service very prompt and polite. Bit unusual nowadays so great to see.”

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Posted 4 months ago

“Concierge service. Lovely lady called me to discuss my stay and provided options via massages. I chose via a link she provided me with. Paid from there with PayPal. Would highly recommend.”

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Posted 4 months ago

“Far too many marketing emails before I confirmed booking and then 2 emails confirming my 1 booking.”

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Posted 4 months ago

“The team at PetsPyjamas were so responsive to my requirements and I had the hotel of my choice booked in a very short space of time and at an excellent price. I would high key recommend using them when looking for accommodation with your beloved dogs.”

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Posted 4 months ago

“Lynda was so helpful looking at places for me.left it late for xmas break but she was so helpful and asked questions to the hotels”

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Posted 4 months ago

“What a lovely experience. You have all been wonderful. I know we will use your firm again. So much help and understanding. Thank you from the bottom of my heart.”

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Posted 4 months ago

“Able to sort our booking out in a friendly helpful manner, made contact as agreed”

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Posted 5 months ago

“Very easy to use, thoroughly recommended”

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Posted 5 months ago

“This year, my friend had to pull out of our holiay with COVID. Despite it being Bank Holiday Monday, the PP team were on it and got us a voucher for the full amount, which we have just used. Our Pet Travel Expert, Lynda Kitt, was friendly, efficient and made the whole process very simple. Thank you, the PP team. Barbara”

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Posted 5 months ago

“An excellent website, easy to navigate and a huge amount of choice carefully crafted into the options you'd want to see. Very helpful follow up service too - not intrusive - just helpful. I have already recommended Pets Pyjamas to friends.”

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Posted 5 months ago

“My first time using PetsPyjamas. I got a very prompt response and speedy arrangements to make a booking. Very easy and all good so far!”

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Posted 5 months ago

“I have just booked a cottage in Pitlochry with the help of Sam. She is as first class and made the process incredibly easy. I am so impressed with PetsPyjamas that I intend to buy vouchers as Christmas presents for my family. I would definitely recommend this company. Thank you Sam”

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Posted 5 months ago

“Really quick and helpful service - thank you Rosie.”

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Posted 5 months ago

“Very prompt response to a query I had, and I was able to book very easily”

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Posted 5 months ago

“Prompt and friendly responses when trying to book a cottage. Was booked instantly after getting in touch with the team”

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Posted 5 months ago

“Booking experience was Seamless and swift.”

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Posted 5 months ago

“Quick efficient advise on room choice resulted in perfect 70th birthday break with Ginger Ninjas (Vizsla’s) in Bath!”

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Posted 5 months ago

“The lady dealing with my booking was great.?Friendly and highly efficient”

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Posted 5 months ago

PetsPyjamas is rated 4.7 based on 1,713 reviews