PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,664 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good easy to use Website and minimal steps from browsing and selecting a property to booking.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“The choice of holiday accomodation - hotel or self catering, is fantastic and every property offers great value. Booking is so easy and the pricing is guaranteed to be the best, with dogs being able to go free!”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Lynda helped us with a glitch in the booking and sorted it out quickly. Very responsive service.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Joanne was very helpful. Found us a perfect alternative hotel when our first choice was unavailable.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Filters dont work well . After putting in options ,you then get inappropriate results After giving a 'price from' for a booking ,some then ask for a form to be completed before giving a fixed price ..which is then way higher . Complete waste of time going that route When booking say a couple of nights ,you get offered a load of hotels with priced based on 7 days ,with ludicrous prices . Again a failure of filters”

Helpful Report

Posted 5 months ago

“I’m not sure whether our booking got lost, or whether I was expecting something by booking with you rather than direct with the venue, but there were no provisions in place for a dog, so it was good that we had taken our own bed and bowls! If we stay there again, I will make the booking direct with the venue as it was the same price etc as quoted on your website.”

Helpful Report

Posted 5 months ago

“Extremely easy online booking experience, I thought. I am extremely unhappy that, although it states refundable, it does not include people, like us, who paid full in advance,which seems ludicrous to me, so if my husband falls ill again, we lose all the payment. I should have asked, prior to booking, Pets Pyjamas to fully explain their terms as they appear ambiguous to me. The refundability terms should be made more transparent on the booking form. I should have gone with Booking.com or booked direct as usual.”

Helpful Report

Posted 5 months ago

“It was very easy to book we are looking forward to our overnight stay”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“I've experienced many Petspyjamas holidays, all been very good. Easy to book, at quite affordable prices.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Maybe each venue could have a paw rating on how dog friendly they are”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Lynda worked from start to finish to find a holiday suitable to our needs and requests. Nothing was too much trouble, and communication was excellant from the start. Everything was very smooth and hassle free, our 2nd Time booking with PetsPyjamas. Very pleased thank you.”

Helpful Report

Posted 5 months ago

Thank you for the great review, We hope you have a great trip. Pets Pyjamas Team

Posted 5 months ago

“Booking with pets in pyjamas could not be easier. There is always help if you need any. I have booked with them numerous times.”

Helpful Report

Posted 5 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Staff at pets pyjamas very friendly and helpful. Plenty of choice at reasonable prices. Will keep using. Only gripe I had ,no bowls,beds at The Black Swan in Hempsley for our dogs. Otherwise Hotel and food were nice. Told Pets pyjamas about this. Otherwise all good.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Chris gave me a swift and very helpful response to my initial booking request, and also dealt with my follow up query straight away. Thank you!”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Easy to home in on places where you can take your dog, prices clear. Booking and payment processes easy to navigate. Subsequently Luccombe Manor on the Isle of Wight responded really quickly (on a Sunday evening). Great experience all around. Really looking forward to the break.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“Staff are very helpful always make sure you get best quality”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 5 months ago

“We always book our holidays with Linda at pets pyjamas…She knows exactly what type of room Boo needs to make sure he has a stress free holiday”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Booking via Lynda from PetsPyjamas was so easy and she always responded so quickly to any questions etc. Lynda would definitely make me use PetsPyjamas again. Thank you”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Very friendly and quick service”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Excellent service provided. All quotes requested were provided very quickly. Pets Pyjamas staff went out of their way to speak to the hotel and provide me with answers to any queries I had. The biggest plus is that you know any properties listed will definitely be pet friendly.”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 6 months ago

PetsPyjamas is rated 4.7 based on 1,664 reviews