PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,664 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 26th January 2025

Ann Almeida

Dean Richardson

PetsPyjamas 5 star review on 21st January 2025

Sammi Ahmed

3340

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to have room confirmed at our chosen accommodation. Looking forward to ourstay”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Simple process for booking. Relevant email updates provided to me by at appropriate time.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Unable to complete a booking on line , easily rang help number, pleasant, competent operator sorted my requirements in minutes.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, we are always delighted to help with the booking procedure over the phone if it makes it easier for you. We hope you and your furry friend have a great trip. Pets Pyjamas

Posted 6 months ago

“Trouble-free booking and pleasant chat with Sam who was most helpful.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Very easy to look and choose on the website I love that I can see all dog friendly places where my dog can go with me.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“This is my first booking for Pets Pyjames very easy to read really good to have advice/suggestions with room booking - nothing too much trouble - lots of information. Really looking forward to going there. Many Thanks.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Took me a while to get the hang of it but it all came OK in the end!”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Great idea! Easy to do de”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“I received a very quick reply to my enquiry and then a followed up phone call to ask about dinner requirements. Very good customer service.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“PetsPyjamas provides a great experience to plan to go away with our amazing frenchie. The prices are great and if they can they will give you additional discounts. They stay in touch with you throughout your booking which is really helpful.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Prompt, professional and helpful interaction with a real, dog-loving human solved my last minute holiday dilemma with ease. Will certainly use again”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“Not as good as previous booking. I went in cicles to finally lost the original booking and had to re-arrange different dates. Different staff assured me in the first 3 days that my booking was confirmed, only payment didn't go through. When the confirmation arrived, it was not the same room and traveling party detail was wrong. Only on the 4th day, Lucy came on board and had everything sorted out. Unfortunately she couldn't find the original booking, she did manage to find us the same hotel, same room, just on a different date. I was very pleased with her efficiency and good service.”

Helpful Report

Posted 6 months ago

Hi Sonya, We are so sorry to hear that you did not have a positive of using our services this time. Feedback will be passed to the team. I am glad to hear Lucy was able to arrange your next stay. Hope you have a wonderful stay. The PetsPyjamas Team

Posted 6 months ago

“I had not heard og PetsPyjamas until I saw on Facebook. As I was looking for a pet friendly hotel I took a look. Eventually found a hotel to my liking that was available for my dates. Very helpful site that saved me lots of time trolling through different websites. Hoping the accommodation we booked is satisfactory but it has good reviews and looks lovely so not worried.”

Helpful Report

Posted 6 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 6 months ago

“It doesn’t state on the confirmation email which room was booked so a bit worried we might have a basic room. Would be good to see twin room options. Overall great experience booking very easy ! Looking forward to our stay . B eing in the industry myself, it will be nice to be Customer for a change ☺️”

Helpful Report

Posted 7 months ago

Thank you for your feedback, we will arrange for another confirmation to be sent to you🐾 Have a lovely holiday! The PetsPyjamas Team

Posted 7 months ago

“Very responsive and helpful service”

Helpful Report

Posted 7 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 7 months ago

“Very quick responses!! Great offers available when booking through pets pyjamas.”

Helpful Report

Posted 7 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 7 months ago

“Very helpful member of staff dealt with our booking and answered all questions very professional. Thank you Ella”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 7 months ago

“Phoned and got a great service right away and i will use p/pyjamas again”

Helpful Report

Posted 7 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 7 months ago

“Cracking deal on our luxury hotel break. Lots of savings made. We had B&B, dinner one night, afternoon tea one day, gin & tonic, access to a stunning spa with indoor and outdoor pools and hot tubs. Beautiful grounds where dogs are welcomed. Bishopstrow Hotel is the best dog Friendly hotel. Everything thought of, wellies, washing station, bowls, beds, treats, goody box, dog agility course.”

Helpful Report

Posted 7 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 7 months ago

“Quick and easy and nice to know the doggies are being catered for ,as some places say doggie friendly and there certainly not .”

Helpful Report

Posted 7 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 7 months ago

PetsPyjamas is rated 4.7 based on 1,664 reviews