PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,712 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 18th March 2025

Gloria Turrell

PetsPyjamas 5 star review on 17th March 2025

Kacey Dudney

Joanna Smith

PetsPyjamas 5 star review on 15th March 2025

Roger Kent

3424

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was super simple. Your site is so clear and easy to use everything is laid out chronologically, you just can't go wrong with a booking.”

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Posted 10 hours ago

“Website didn’t work but your representative sorted everything out very efficiently by telephone.”

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Posted 1 day ago

“The booking process was very easy and straightforward. The representative was very helpful and explained my options which was very helpful.”

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Posted 2 days ago

“Fast, friendly & efficient.”

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Posted 3 days ago

“Very helpful with my booking. Helped me sort my dates. If my holiday is as good will be very pleased.”

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Posted 3 days ago

“Such a simple booking process with PetsPyjamas and so my amazing hotel / country destinations to choose from. Highly recommend”

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Posted 3 days ago

“Sam Glynn answered the phone really speedily and her follow up call after speaking to the hotel was also prompt and informative. She has a very amiable voice and manner and was very patient and helpful. An excellent ambassador for your organisation. As a first experience of your company it was extremely encouraging thank you. Sam is a credit to you and if all goes well with the actual hotel (the reviews looked good) I anticipate that we shall be back. Thanks again to Sam and to you for a brilliant introduction to pets pyjamas. Kevin 👍🙂”

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Posted 5 days ago

“I have never used this company before, but I must say very impressed with the service. Dealt with Sam Glynn who was very helpful. Just looking forward to our mini break now.”

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Posted 5 days ago

“Excellant Customer Service. Very helpful”

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Posted 1 week ago

“We literally booked our holiday with PetsPyjamas in 10 minutes - logged onto the site, picked our dog friendly pub in Devon, got our quote and paid our deposit. User friendly website, clear photo’s of accommodation and hassle free booking ! Hubby, puppy and I off on our adventures… can’t wait !!!”

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Posted 1 week ago

“Pre booking very responsive and helpful but unfortunately after booking there was no response to email or text to clarify details of my booking which was disappointing”

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Posted 1 week ago

“Very helpful team Great customer experience and service Will definitely be using again Andy”

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Posted 1 week ago

“Really easy booking process, Sam G arranged holiday for us, she was very knowledgeable, helpful and friendly. Would definitely book through pets Panama’s again.”

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Posted 1 week ago

“wonderful service - request information on a hotel and received the details within an 30 minutes of the request - great service”

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Posted 1 week ago

“Great efficient service”

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Posted 1 week ago

“Excellent service, very friendly and helpful too”

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Posted 1 week ago

“PetsPyjamas never fail to respond quickly and efficiently. They are a pleasure to deal with and every hotel we have stayed in has been wonderful with combative rates, I would look no further for future bookings.”

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Posted 2 weeks ago

“Good first time experience . Agents were very prompt in dealing with requests and even after the booking was complete they helped very quickly with a query I had.”

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Posted 2 weeks ago

“Very informative and helpful on phone. Lovely to speak with a real person withqueries.”

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Posted 2 weeks ago

“Totally misled by website, if you change the date you do not get the deal advertised! Could book chosen hotel directly for same price.”

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Posted 2 weeks ago

PetsPyjamas is rated 4.7 based on 1,712 reviews