Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.81

4.8 Rating 744 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 10th August 2024

Karim Azzouzi Karim Azzouzi

Peter Best Insurance Services 5 star review on 25th April 2024

Steve Wells Steve Wells

Peter Best Insurance Services 5 star review on 30th December 2023

Martin Taylor

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website and a very competitive quotation. Would recommend.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to know that you found our website easy to use and that our quotation was competitive. Your recommendation means a lot to us, and we're here to help whenever you need us. Kind regards, Molly Peter Best

Posted 1 week ago

“Brilliant insurance company polite n very helpfull”

Helpful Report

Posted 5 months ago

Hi Patrick, Thank you for your brilliant 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our team polite and helpful. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Appears to be a good insurance company and reasonably priced for cars”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your amazing 5-star review of Peter Best Insurance Services! We're thrilled to hear that you find our company to be a good fit and that our prices are to your liking. We’re committed to providing excellent value for our customers, and it's great to know we’re hitting the mark! Kind regards, Molly Peter Best

Posted 2 weeks ago

“My quote from the Daily Mail was about £155, not the cheapest, but I knew the name from the MG car club. When I paid Iwas asked for a further £50 for breakdown cover, this was supposed to be included in the £155 quote. We I recived my insurance documents a staple was placed about 2 inches from the top and 2 inches from the side this had to be removed to read them.”

Helpful Report

Posted 5 months ago

Hi Alan, Thank you for sharing your experience with Peter Best Insurance Services. We appreciate your feedback and apologize for the confusion regarding the breakdown cover. It's important to us that our quotes are clear, and we'll certainly look into this matter. Regarding the documentation, we strive for quality in all aspects, including how we present our policies. Your comments about the stapling have been noted, and we will work on improving this. Thank you again for reaching out, and if you have any further questions, please don't hesitate to get in touch. Kind regards, Molly Peter Best

Posted 2 weeks ago

“It was refreshing to speak to a real person who took the time to explain everything.”

Helpful Report

Posted 5 months ago

Hi John, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to know that you had a refreshing experience speaking with our team. Taking the time to explain everything is part of our commitment to providing excellent customer service. Your feedback truly means a lot to us! Kind regards, Molly Peter Best

Posted 2 weeks ago

“Good price friendly helpfull staff”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're so pleased to hear that you found our prices good and our staff friendly and helpful. Providing exceptional service to our customers is always our goal, and your kind words inspire us to keep doing our best. Kind regards, Molly Peter Best

Posted 2 weeks ago

“I removed a car from my multi vehicle policy and qualified for two quotes now -each with cover strengths. This was all explained well to me and I took the cheaper one. My only wish is that you could name the documents in my insurance portal in a way a lay person could understand. And please show this year and last year as I spent ages reading old/out of date cover details.”

Helpful Report

Posted 5 months ago

Hi Stephanie, Thank you for your informative 4-star review of Peter Best Insurance Services! We’re pleased to hear you found our quotes and explanations clear and helpful. Your feedback regarding the naming of documents in the insurance portal is valuable, and we’ll definitely take it into consideration for future improvements. Additionally, we understand that having easy access to both this year’s and last year's details would be beneficial. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Molly Peter Best

Posted 1 week ago

“The process when very well, and the staff on the phone was very helpful, it was nice to be able to talk to someone, instead of endlessly typing to someone on line for half an hour when you could explain to someone on the phone in two minutes. Very satisfied with the service. Thank you , to you polite staff.”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that you had such a positive experience and that our staff could assist you effectively over the phone. We believe in the importance of personal communication, and your kind words about our team mean a lot to us. Kind regards, Molly Peter Best

Posted 1 week ago

“Satisfactory quote for what we required. Good communication, although maybe a few too many emails! Phone query answered promptly (no waiting in a queue).”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your positive 4-star review of Peter Best Insurance Services! We’re glad to hear that you found our quote satisfactory and that our communication was effective. We appreciate your feedback regarding the frequency of emails, and we'll certainly take that into consideration as we aim to improve our service. It's great to know your phone query was addressed promptly—this is what we strive for! If you have any more queries or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 1 week ago

“Good,efficient insurance for my classic car. Very accessible and not too 'pushy'.”

Helpful Report

Posted 5 months ago

Hi Peter, Thank you for your excellent 5-star review of Peter Best Insurance Services! We're thrilled to hear that you found our service to be good and efficient for your classic car. It's great to know you appreciated our approach to accessibility without being pushy. Your feedback means a lot to us! Kind regards, Molly Peter Best

Posted 1 week ago

“Very helpful, great service , worth every penny”

Helpful Report

Posted 5 months ago

Hi Stephen, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We’re thrilled to hear that you found our service helpful and worth every penny. Your satisfaction is what drives us, and we truly appreciate your feedback. Kind regards, Molly Peter Best

Posted 1 week ago

“Not bad service. . A good price for my classic car.”

Helpful Report

Posted 5 months ago

Hi Kacey, Thank you for your 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found our service to be good and that you received a great price for your classic car. Your satisfaction is our priority, and we appreciate your feedback! If you have any further questions or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 1 week ago

“Great service, your operator was very polite and helpful thank you :)”

Helpful Report

Posted 5 months ago

Hi James, Thank you so much for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that our operator provided you with polite and helpful service. Your satisfaction means a lot to us, and we truly appreciate your feedback! Kind regards, Molly Peter Best

Posted 1 week ago

“On line proposal forms easy to complete and competitive price quoted. Good service with provision of documentation etc.”

Helpful Report

Posted 5 months ago

Hi Max, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that you found our online proposal forms easy to complete and our pricing competitive. Providing excellent service and documentation is our goal, and your feedback truly makes our day. Kind regards, Molly Peter Best

Posted 1 week ago

“Super helpful”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear you found our team super helpful. Your positive experience means the world to us, and we’re always here to support you. Kind regards, Molly Peter Best

Posted 1 week ago

“Easy to access website and phone lines staff very helpful”

Helpful Report

Posted 5 months ago

Hi Clive, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that you found our website easy to access and that our staff provided you with helpful support. Your feedback means a lot to us, and we're here whenever you need assistance! Kind regards, Molly Peter Best

Posted 1 week ago

“Very easy to use app.You are kept well informed of good products and competitive insurance deals.Very happy so far.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your wonderful 4-star review of Peter Best Insurance Services! We're thrilled to hear that you find our app easy to use and that you appreciate the great products and competitive deals we offer. Your satisfaction means a lot to us, and we’re here to keep you informed and happy! Kind regards, Molly Peter Best

Posted 2 weeks ago

“Good price. Easy to deal with. No long waits on the phone to get through.”

Helpful Report

Posted 5 months ago

Hi Matthew, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We’re delighted to hear that you found our pricing competitive and that your experience with us was smooth and hassle-free. We always strive to minimize wait times and provide exceptional service to our customers. Kind regards, Molly Peter Best

Posted 2 weeks ago

“I have 2 cars insured with Peter Best , I found they were very helpful on both occasions , nothing seemed to much bother , very pleased with the service , regards Chris”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for leaving us a fantastic 5-star rating for Peter Best Insurance Services! We really appreciate your kind words and your trust in us. Kind regards, Molly Peter Best

Posted 6 months ago

“I Insured my Toyota Supra MK4 a few weeks ago There have been some excellent comms from them to my email The Comp Insurance was very competitive... I have a Toyota Celica GT4, which I want to insure soon It's kitted out with a forged engine, roll bar, uporated suspension & brakes, decals etc. So, will be interested for anjother good quote v my previous Insurer...”

Helpful Report

Posted 6 months ago

Hi, Thank you so much for leaving us a 4-star rating for Peter Best Insurance Services. We truly appreciate your feedback and are thrilled to hear that you had a positive experience insuring your vehicle with us. We take great pride in providing excellent communication through email and ensuring competitive rates for our valued customers like you. Kind regards, Molly Peter Best

Posted 6 months ago

Peter Best Insurance Services is rated 4.8 based on 744 reviews