Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 845 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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“Very good service and a competitive premium.”

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Posted 2 months ago

Hi Ann, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're thrilled to hear that you experienced very good service and found our premium competitive. Your kind words motivate us to keep delivering the best for our customers. If there's anything else we can assist you with, please feel free to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“Please remind me why on my policy schedule my premium is £507.38, while on 20/11/24 I was charged £534.26. Thank you.”

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Posted 2 months ago

Hi Linda, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your inquiry regarding the discrepancy between your policy schedule premium and the amount charged. These variations can occur due to several factors, such as adjustments in rates or additional coverage options. We’re here to help clarify any concerns you may have, so please don’t hesitate to reach out to our customer service team for assistance. Kind regards, Molly Peter Best

Posted 2 months ago

“App very easy to use”

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Posted 2 months ago

Hi, Thank you for your amazing 5-star review of Peter Best Insurance Services! We're delighted to hear that you found our app easy to use. Your feedback is very encouraging and motivates us to continue enhancing the user experience for all our customers. If you have any suggestions or need any assistance, feel free to reach out anytime. Kind regards, Molly Peter Best

Posted 2 months ago

“Good price , and helpful and friendly staff on help line . AND MOST IMPORTANT you have a working help phone line that is actually answered !! well done. Only one problem it is not made clear on web site how to log in and set up an account, especially if you do not want to download an app.”

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Posted 2 months ago

Hi David, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We’re glad to hear that you found our prices competitive and our staff helpful and friendly—your feedback truly means a lot to us. We appreciate your point about the account setup process on our website. We're always looking to improve, and your comment will help us make our online experience clearer for our customers. If you have any further questions or need assistance, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“Really helpful. Thank you.”

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Posted 2 months ago

Hi Robert, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We’re thrilled to hear that you found our team really helpful. Your appreciation means a lot to us and encourages us to keep providing exceptional support to all our customers. If you ever have any questions or need assistance again, don’t hesitate to get in touch. Kind regards, Molly Peter Best

Posted 2 months ago

“Excellent service and good to talk to someone knowledgeable”

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Posted 2 months ago

Hi there, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We’re thrilled to hear that you received excellent service and found our team knowledgeable. Your kind words mean a lot to us and inspire us to keep providing the best support for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“Service was first class not problem”

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Posted 2 months ago

Hi Alan, Thank you for your amazing 5-star review of Peter Best Insurance Services! We’re delighted to hear that you experienced first-class service. Your satisfaction is greatly appreciated and motivates us to continue delivering the best for our customers. If you have any questions or need assistance in the future, please feel free to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“Very good simple and straightforward thanks”

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Posted 2 months ago

Hi Nigel, Thank you for your great 4-star review of Peter Best Insurance Services! We’re glad to hear that you found the process simple and straightforward. Your feedback is invaluable to us as we strive to provide an excellent experience for our customers. If you need any assistance or have questions in the future, feel free to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“Competitive met all my insurance needs that’s a very competitive price. Advisor very knowledgeable hopefully the same will happen next year”

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Posted 2 months ago

Hi Keith, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We’re delighted to hear that our competitive pricing met all your insurance needs and that you found our advisor knowledgeable. Your satisfaction is what we aim for, and we look forward to serving you just as well next year! If you need any assistance or have questions in the future, don’t hesitate to get in touch. Kind regards, Molly Peter Best

Posted 2 months ago

“The insurance quotation was very competitive and the online site was easy to navigate. Excellent, efficient service.”

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Posted 2 months ago

Hi Barry, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We’re thrilled to hear that you found our quotation competitive and that navigating our site was a breeze. Providing excellent and efficient service is our top priority, and your feedback truly validates our efforts. If you ever have any questions or need further assistance, please don’t hesitate to contact us. Kind regards, Molly Peter Best

Posted 2 months ago

“Good price and easy to set up”

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Posted 2 months ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We're pleased to hear that you found our pricing competitive and the setup process straightforward. Making it easy for our customers is what we strive for, and your feedback reaffirms our efforts. If you have any questions or need further assistance, please don't hesitate to get in touch. Kind regards, Molly Peter Best

Posted 2 months ago

“Very easy to use the website and get my car insured”

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Posted 2 months ago

Hi Peter, Thank you for your amazing 5-star review of Peter Best Insurance Services! We're delighted to hear that you found our website easy to use and that you were able to get your car insured effortlessly. Simplifying the process for our customers is a key focus for us, and your feedback truly brightens our day! If you have any further questions or need assistance, feel free to reach out anytime. Kind regards, Molly Peter Best

Posted 2 months ago

“Simple and easy to deal with”

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Posted 2 months ago

Hi Anthony, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found the process simple and easy. Our goal is to make everything as straightforward as possible for our customers. Your positive feedback means a lot to us! If you need any further assistance, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“I found dealing with your company very reassuring. Your staff have a vast knowledge of how to treat their customers with respect and listened to any concerns that I had during my conversations with them. I wish you continued success.”

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Posted 2 months ago

Hi Carole, Thank you so much for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that you found our team reassuring and knowledgeable. Providing respectful service and listening to our customers' concerns is a top priority for us. Your kind words truly motivate us to keep delivering great experiences. Wishing you all the best and continued success as well! Kind regards, Molly Peter Best

Posted 2 months ago

“I found the member of staff who dealt with my enquiry about Car Insurance very polite and helpful. I did ask for a paper copy of the documents but these have not arrived, I would have given five stars if that had happened. Thankyou.”

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Posted 2 months ago

Hi Catherine, Thank you for your lovely 4-star review of Peter Best Insurance Services! We're pleased to hear that you found our team polite and helpful. We apologize for the delay in sending your paper documents and understand how important it is to have everything in a timely manner so we will re send them today for you. Your feedback is invaluable, and we’ll work on improving this aspect. If there’s anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 2 months ago

“They came up with best price and their communications were excellent”

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Posted 2 months ago

Hi, Thank you for your great 4-star review of Peter Best Insurance Services! We’re delighted to hear that you found our prices to be the best and that our communication exceeded your expectations. We’re always here to assist you and appreciate your support. Kind regards, Molly Peter Best

Posted 2 months ago

“First time I’ve used it still haven’t made up my mind”

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Posted 2 months ago

Hi, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate you giving us a try, and we understand that it can take time to make a decision. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help you! Kind regards, Molly Peter Best

Posted 2 months ago

“Disappointing people skills while on the phone to Peter Best staff & also took renewal payment a week early before we could look for alternative comparison deals”

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Posted 2 months ago

Hi William, Thank you for sharing your feedback regarding your experience with Peter Best Insurance Services. We’re sorry to hear that you found our phone support lacking and will look into this. The early payment however is disclosed in the renewal information issued 21 days prior to the renewal date. We strive to provide better communication and service, and your input helps us improve, so we appreciate the feedback. If you have any further questions or require assistance, please don't hesitate to reach out. Kind regards, Jess Peter Best

Posted 2 months ago

“No problems whatsoever, couldn't be easier and well priced.”

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Posted 2 months ago

Hi Edward, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that everything was easy for you and that you found our prices to be great. Your satisfaction is our priority, and we truly appreciate your support. Kind regards, Molly Peter Best

Posted 2 months ago

“Reliable, efficient, friendly reliable”

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Posted 2 months ago

Hi Elisabeth, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're thrilled to hear that you found us reliable, efficient, and friendly. Your positive feedback really motivates our team to continue providing the best service possible. Kind regards, Molly Peter Best

Posted 2 months ago

Peter Best Insurance Services is rated 4.8 based on 845 reviews