Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.82

4.8 Rating 743 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 10th August 2024

Karim Azzouzi Karim Azzouzi

Peter Best Insurance Services 5 star review on 25th April 2024

Steve Wells Steve Wells

Peter Best Insurance Services 5 star review on 30th December 2023

Martin Taylor

Anonymous

Anonymous // 01/01/2019

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“Good price , got through on the phone quickly, dealt with my questions, all good!”

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Posted 3 months ago

Hi, Thank you for your excellent 5-star review of Peter Best Insurance Services! We’re so glad to hear that you found our pricing good and that you were able to reach us quickly. It's great to know we could assist you with your questions. Your feedback means a lot to our team! Kind regards, Molly Peter Best

Posted 2 weeks ago

“quick, easy, no fuss.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found the process quick, easy, and hassle-free. Your positive feedback truly inspires our team to keep delivering a seamless experience for our customers. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Very helpful and good value for money”

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Posted 3 months ago

Hi, Thank you for your excellent 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our team helpful and that you feel you received great value for your money. Your feedback means a lot to us and encourages us to keep delivering outstanding service. Kind regards, Molly Peter Best

Posted 2 weeks ago

“It was so nice to be able to discuss my insurance needs with a real person - Joseph was amazing- and feel confident that the insurance was perfect for my needs. It also helped that I got a really good deal and could make choices with regard to what I did and did not want to include in my policy. Will definitely be using Peter Best again”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you enjoyed discussing your insurance needs with Joseph and felt confident in your choices. It's great to know you found a deal that suited you perfectly! We can't wait to assist you again in the future. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Very easy to buy insurance, very helpful staff whilst setting it all up. Decent prices. Hopeless however when trying to set up agreed value. Sent photos several times by e mail and their own online form, and had to check myself if they'd arrived each time, or in a format they could see? No feedback contact. I have had to chase it constantly. Finally winkled out the fact that some of my pictures were not at acceptable angles, but would never have known if I hadn't enquired again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback about your experience with Peter Best Insurance Services. We're glad to hear that you found the process of buying insurance easy and that our staff were helpful during setup. However, we sincerely apologize for the difficulties you encountered when trying to set up your agreed value. It's disappointing to hear about the lack of communication regarding the photos you submitted. Your experience is important to us, and we appreciate you bringing this to our attention. We will work on improving our feedback process to prevent similar situations in the future. If you need further assistance, please don't hesitate to reach out. Kind regards, Molly Peter Best

Posted 2 weeks ago

“A good price for a fully comprehensive insurance”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We’re so glad you found a good price for comprehensive insurance with us. Providing value while ensuring excellent coverage is what we strive for, and your feedback means a lot to our team. Kind regards, Molly Peter Best

Posted 2 weeks ago

“used this company many years ago, good to see they still put their customers first”

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Posted 3 months ago

Hi, Thank you for your kind 4-star review of Peter Best Insurance Services! We really appreciate your loyalty over the years and are glad to hear that we continue to prioritize our customers. Your feedback inspires us to keep up the good work! Kind regards, Molly Peter Best

Posted 2 weeks ago

“Some concern to begin with as it looked like I was being charged an extra £50 for an admin change. However the online operative found a way to refund that charge. So top marks to him!”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad you reached out with your concern and that our online operative could assist you by refunding the extra charge. Your feedback is invaluable to us, and we're committed to providing excellent service at every step. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Helpful staff, excellent service.”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best insurance Services! We're so glad to hear that you found our staff helpful and our service excellent. It's our goal to provide the best experience possible, and your feedback means a lot to our team. Kind regards, Molly Peter Best

Posted 2 weeks ago

“A very professional company”

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Posted 3 months ago

Hi, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our company professional. Your positive words inspire us to keep delivering exceptional service. Kind regards, Molly Peter Best

Posted 2 weeks ago

“One of the best quotes I received form them ,”

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Posted 3 months ago

Hi Stuart, Thank you for your excellent 5-star review of Peter Best Insurance Services! We're so glad to hear that you received one of the best quotes from us. Your satisfaction means the world to us, and we’re here to help you with any future insurance needs. Kind regards, Molly Peter Best

Posted 2 weeks ago

“We were having issues with our previous insurer who had not brought forward a claim from the previous year and as we had paid for it the revised premium was doubled. The colleague we spoke to was excellent and tried different options with our voluntary excess without much luck. Then he suggested that we up the voluntary excess and including the one of premium to cover this excess the overall price was what we had expected. Thank you for going above and beyond the customer service we expected. This is our first year with you but it won’t be the last.”

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Posted 3 months ago

Hi Howard, Thank you for your outstanding 5-star review of Peter Best Insurance Services! We're so glad to hear that our colleague could help you navigate your previous insurance challenges and find a solution that worked for you. Your recognition of our team's dedication to customer service truly means a lot to us. We're excited to have you on board for this first year and look forward to serving you in the future! Kind regards, Molly Peter Best

Posted 2 weeks ago

“Always cheapest quote”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our quotes to be the most affordable. It's our mission to provide you with the best value possible, and your positive feedback keeps us motivated. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Alldone very efficiently, no hiccups !”

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Posted 3 months ago

Hi Ian, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that everything was done efficiently with no hiccups. Your feedback is invaluable to us and inspires our team to keep providing excellent service. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Pleased with quick response to my initial enquiry and pleased with the outcome, although the price was an increase from my previous year's car insurance through another company.”

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Posted 3 months ago

Hi Glyn, Thank you for your positive 4-star review of Peter Best Insurance Services! We're glad to hear that you were pleased with the quick response to your initial enquiry and the outcome. We understand that pricing can vary, and we appreciate your feedback as it helps us strive for better value. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Good price and good service.”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found both our prices and service to your satisfaction. Your feedback is truly appreciated and motivates us to keep delivering the best for our clients. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Delighted with service and price”

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Posted 3 months ago

Hi Richard, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're absolutely delighted to hear that you are pleased with both our service and pricing. Your satisfaction means the world to us and motivates our team to keep up the great work. Kind regards, Molly Peter Best

Posted 2 weeks ago

“very helpful staff, pleasant to deal with.”

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Posted 3 months ago

Hi Pauline, Thank you for your wonderful 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our staff helpful and pleasant to deal with. Your kind words truly encourage us to keep delivering excellent customer service. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Very helpful on the phone and great value too”

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Posted 3 months ago

Hi John, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that you found our team helpful on the phone and that you appreciate the great value we offer. Your positive feedback inspires us to keep delivering excellent service. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Very good for the best price for three years running.Motorhome insurance.And breakdown cover.”

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Posted 3 months ago

Hi Mark, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you've found our motorhome insurance and breakdown cover to be the best around for three years running. Your loyalty and positive feedback mean the world to us, and we’re committed to keeping your experience top-notch. Kind regards, Molly Peter Best

Posted 2 weeks ago

Peter Best Insurance Services is rated 4.8 based on 743 reviews