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Petair UK Reviews

4.7 Rating 260 Reviews
93 %
of reviewers recommend Petair UK
4.7
Based on 260 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Petair UK Reviews

About Petair UK:

Petair UK - International pet travel service

Visit Website

Phone:

01725551124

Email:

enquiries@petairuk.com

Location:

c/o Tarbay Centre,
c/o Tarbay Centre
Windsor and Maidenhead
Sl44qg

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Petair UK 5 star review on 14th September 2022
Andy
Petair UK 5 star review on 14th September 2022
Andy
Petair UK 5 star review on 14th September 2022
Andy
Petair UK 5 star review on 15th September 2020
Maija
Petair UK 5 star review on 14th September 2020
Maija
Petair UK 5 star review on 14th September 2020
Maija
Petair UK 5 star review on 21st August 2020
Jodie Allen
27
Anonymous
Anonymous  // 01/01/2019
I contacted them requesting quote. First quote came and I said I had my own cages. So can they please re-quote for me using mine. The quote came back more higher! which didnt make any sense. Poor service !
Helpful Report
Posted 8 years ago
Hmmm. I am very sure we do not deserve this review one bit! The quote was asked for and returned within 4 hours. Then the requote was done within 1 hour and we explained on the phone that the cost was likely to go up with your own crates. The thing is that with pet flights, the actual crates are not the "expensive" bit of the overall price. The expense comes from what the airlines charge to put the pets and crates on the plane. This is based on the volume of the crates. So our custom made crates are the perfect size to be big enough for the pets but small enough to minimise costs. So if a client provides their own bigger crates then the price goes up rather than down as the crates are too big for the pets which, most importantly, is harmful to the welfare of the pets and secondly makes the overall cost more due to the increased airline charge. We did explain this on the phone and in the email quote we sent. I hope that explains it all better and have a super safe journey.
Posted 8 years ago
Petair UK is rated 4.7 based on 260 reviews