PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Ariat boots, received excellent service. Would definitely use again!”

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Posted 5 years ago

Thank you Deborah, we are glad you are happy with your product!

Posted 4 years ago

“Great service Thankyou xx”

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Posted 5 years ago

Thank you for your review, Claire!

Posted 4 years ago

“Fast and efficient service. Will definitely be using PetnPony for future purchase”

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Posted 5 years ago

Thank you for your review, Dawn!

Posted 4 years ago

“Excellent service from start time finish , no hassles just smooth”

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Posted 5 years ago

Thank you, Richard!

Posted 4 years ago

“Very quick delivery even during the Christmas period. Unfortunately the riding boots were too big but the service from Pet n Pony was excellent.”

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Posted 5 years ago

Thank you for your review, Stacey! Such a shame about the boot size!

Posted 4 years ago

“Purchased riding boots as a Christmas gift for grand daughter, satisfactory purchase.”

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Posted 5 years ago

Thank you for your review, John!

Posted 4 years ago

“excellent services”

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Posted 5 years ago

Thank you for your review, Marcelina!

Posted 4 years ago

“Excellent service”

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Posted 5 years ago

Thank you, Marcelina!

Posted 4 years ago

“Quick and good price”

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Posted 5 years ago

Thank you, we are glad you are satisfied with the service provided😀

Posted 4 years ago

“Excellent all round”

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Posted 5 years ago

Thank you, Laura😀

Posted 4 years ago

Author didn't leave any comments.

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Posted 5 years ago

Thank you for the 5 stars, Denise!

Posted 4 years ago

“Very efficient service”

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Posted 5 years ago

Thank you for the 5 stars!😀

Posted 4 years ago

“Very helpful company who contacted me to make sure all was ok with my purchase”

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Posted 5 years ago

Thank you for the lovely review, Gail😀

Posted 4 years ago

“Petnpony delivered my order on time, product and packaging was good and communicated throughout for the whole delivery process. Would recommend”

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Posted 5 years ago

Thank you for the lovely review, Andrea!

Posted 4 years ago

“Great service and prices. Really pleased with my bridal”

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Posted 5 years ago

Thank you Sian, we are glad you are happy with your product!

Posted 4 years ago

“I recieved a £20 voucher which I went to shop to spend it to be told I could only use online to which my friend had the same voucher which she used in store. So Ordered things online waited 9 days until I went into shop to ask about my order but was told that she couldn't find my order at then was informed when leaving shop it was there to send so I took it with me. So I sent a email asking for delivery money back but have had no response from yourselves after a week.”

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Posted 5 years ago

“Very easy to order through the website, arrived quickly and good to be able to track package too.”

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Posted 5 years ago

Thank you for your review, Helen!

Posted 4 years ago

“Good communication, price and quick delivery. Thank you”

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Posted 5 years ago

Thank you, Paul!

Posted 4 years ago

“great fast service quality items received”

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Posted 5 years ago

Thank you, Lianne!

Posted 4 years ago

“Hi excellent service I haven’t opened parcel yet as it’s a Christmas present but would definitely buy again based on service”

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Posted 5 years ago

Thank you, Tracey!

Posted 4 years ago

PetnPony is rated 4.8 based on 1,699 reviews