PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and quality item . Highly recommend and would buy from them again”

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Posted 3 years ago

“Very prompt delivery”

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Posted 3 years ago

“The only reason I have not given 5 stars is that dispatch is slow compared to other online retailers. Everything else was great, no complaints.”

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Posted 3 years ago

“Excellent product. Fits well. Dog loves it.”

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Posted 3 years ago

“Would prefer to order when I’m ready….thank you for your kind attention M Henderson”

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Posted 3 years ago

“Perfect size , quality and service! Second product bought from pet n pony ( other was the rabbit box with ramp which was 10/10 also ).”

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Posted 3 years ago

“Good price and quick delivery. Very happy with service.”

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Posted 3 years ago

“Thank you for your excellent service and high quality product.My granddaughter was well protected for her first riding experience.Good to have you for her growing needs.Maddy Webster”

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Posted 3 years ago

“Really pleased with how my order was handled. Very quick and very well informed right to the end. I will definitely be buying from them again and would definitely recommend.”

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Posted 3 years ago

“Really great customer service, phoned me and texted me when the size I ordered wasn't available. I would definitely buy from them again”

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Posted 3 years ago

“I absolutely loved this product it’s so spacious and interesting for the hamster. He loves it. Only issue I have with it is the water bottle is difficult for hamster to use an function is awkward”

PetnPony 5 star review on 29th October 2021

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Posted 3 years ago

“Excellent products, service and delivery. My cat Errol says thank you.”

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Posted 3 years ago

“Great company to deal with, stressless purchase, no issues.”

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Posted 3 years ago

“Good to deal with so far no problems”

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Posted 3 years ago

“Excellent product arrived much sooner than stated delivery time - thank you.”

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Posted 3 years ago

“I say acceptable as I ghost no update as to when good s would arrive. Otherwise very satisfied”

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Posted 3 years ago

“Excellent service! I was having difficulty sourcing my dogs allergy dog food and discovered Pet and Pony, who provided a quick and reliable service with my orders arriving ahead of schedule both times!”

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Posted 3 years ago

“Contacted twice regarding an order I made with them in early October to ask about a dispatch date and have received nothing back from them. Considering phoning and asking for a refund at this point.”

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Posted 3 years ago

“PetnPony provide excellent customer service. Their items are well packaged and delivered quickly. I will definitely continue to purchase from them”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

PetnPony is rated 4.8 based on 1,699 reviews