PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and experience. Thank you for delivering so quickly too at the moment!”

Helpful Report

Posted 4 years ago

Thank you, Richard. We are glad you are satisfied with the service you were provided!

Posted 4 years ago

“Quick delivery. Good comminication. Would recommend.”

Helpful Report

Posted 4 years ago

Thank you, Lesley!

Posted 4 years ago

“Excellent service, items arrived very promtly! Will definately use again!”

Helpful Report

Posted 4 years ago

Thank you, Owen, we look forward to seeing you again!

Posted 4 years ago

“Delivered very quickly especially in current covid climate”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Very happy with correspondence and time of delivery. Would definitely use again.”

Helpful Report

Posted 4 years ago

Thank you for your review, we look forward to seeing you again!

Posted 4 years ago

“Fabulous service I will be using again 😊”

Helpful Report

Posted 4 years ago

Thank you for the review!

Posted 4 years ago

“Excellent, kept update the whole time 👍”

Helpful Report

Posted 4 years ago

Thank you, Claire!

Posted 4 years ago

“Great price and quick delivery despite the current situation”

Helpful Report

Posted 4 years ago

Thank you for your review, Jennifer.

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“EXCELLENT SERVICE DESPITE THE COVID 19 VIRUS DISRUPTIONS - THIS BUSINESS IS INVALUABLE IN TIMES LIKE THESE. MIKE SQUIRE”

Helpful Report

Posted 4 years ago

Thank you for the excellent review, Mike!

Posted 4 years ago

“Fantastic service, I will be buying from you in the future.”

Helpful Report

Posted 4 years ago

Thank you, Donna. We hope to see you again soon!

Posted 4 years ago

“the service was very quick after being let down by another supplier.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are pleased you were happy with the service provided!

Posted 4 years ago

“Fast delivery, great updates Reliable”

Helpful Report

Posted 4 years ago

Thank you for the lovely review, Joanne!

Posted 4 years ago

“Excellent service as usual even in these difficult times (Covid19) Was expecting a significant delay in getting our dog food but it arrived in three days. Well done Pet & Pony!”

Helpful Report

Posted 4 years ago

Thank you for your lovely review Jane, we are pleased you are satisfied with the service!

Posted 4 years ago

“Fast delivery. Happy with service.”

Helpful Report

Posted 4 years ago

Thank you, Julie!

Posted 4 years ago

“happy with product and purchase.”

Helpful Report

Posted 4 years ago

Thank you Stuart, we are glad you are happy with the service provided!

Posted 4 years ago

“Would recommend PetnPony as when many internet sellers increased their prices due to demand at this present time.”

Helpful Report

Posted 4 years ago

Thank you for the lovely review, Colin!

Posted 4 years ago

“Kept me well informed of when delivery was due even though these are tough times and they must be super busy. Thank you”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Great service, and got my products well packaged.”

Helpful Report

Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Thank you for sending our order. Will order again soon!👍👍”

Helpful Report

Posted 4 years ago

Thank you, Sally, we look forward to seeing you again!

Posted 4 years ago

PetnPony is rated 4.8 based on 1,699 reviews