PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,648 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with product”

Helpful Report

Posted 4 years ago

We are glad you are satisfied with your product, Jodie!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Easy website to use. Also shopped in store and everyone is so welcoming and polite. More than happy to help and even gave my puppy a couple of treats which I know she appreciated :)”

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Posted 4 years ago

Thank you for the lovely review, Ellie! We are glad you are happy with the service you received!

Posted 4 years ago

“Very helpful with excellent communication. Will definitely use again.”

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Posted 4 years ago

Thank you Gillian, we look forward to seeing you again!

Posted 4 years ago

“Great price, arrived quickly, will buy from you again.”

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Posted 4 years ago

Thank you Mary, we hope to see you again soon!

Posted 4 years ago

“Very Good price but slow delivery over xmas and new year due to short staff apparently, took 11 days and two phone calls.”

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Posted 4 years ago

Thank you for your review Donna, we apologise for the slower delivery!

Posted 4 years ago

“Went out there way to make sure a last min order was here the next day for my daughters birthday. Amazing customer service”

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Posted 4 years ago

Thank you, Jodie!

Posted 4 years ago

“Great service, great product. My daughter loves her gel riding tights.”

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Posted 4 years ago

Thank you, Susan. We are glad you are happy with the product!

Posted 4 years ago

“Arrived very quickly and smooth transaction”

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Posted 4 years ago

Thank you, Wayne!

Posted 4 years ago

“I ordered a pair of Ariat boots, received excellent service. Would definitely use again!”

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Posted 4 years ago

Thank you Deborah, we are glad you are happy with your product!

Posted 4 years ago

“Great service Thankyou xx”

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Posted 4 years ago

Thank you for your review, Claire!

Posted 4 years ago

“Fast and efficient service. Will definitely be using PetnPony for future purchase”

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Posted 4 years ago

Thank you for your review, Dawn!

Posted 4 years ago

“Excellent service from start time finish , no hassles just smooth”

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Posted 4 years ago

Thank you, Richard!

Posted 4 years ago

“Very quick delivery even during the Christmas period. Unfortunately the riding boots were too big but the service from Pet n Pony was excellent.”

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Posted 4 years ago

Thank you for your review, Stacey! Such a shame about the boot size!

Posted 4 years ago

“Purchased riding boots as a Christmas gift for grand daughter, satisfactory purchase.”

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Posted 4 years ago

Thank you for your review, John!

Posted 4 years ago

“excellent services”

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Posted 4 years ago

Thank you for your review, Marcelina!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you, Marcelina!

Posted 4 years ago

“Quick and good price”

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Posted 4 years ago

Thank you, we are glad you are satisfied with the service provided😀

Posted 4 years ago

“Excellent all round”

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Posted 4 years ago

Thank you, Laura😀

Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

Thank you for the 5 stars, Denise!

Posted 4 years ago

PetnPony is rated 4.8 based on 1,648 reviews