PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly. A very good fit, does not appear to rubbing shoulders, which other rugs have. Very good”

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Posted 4 years ago

“Communication was fantastic but delivery a bit slow.”

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Posted 4 years ago

“Very quick delivery. Happy customer!!”

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Posted 4 years ago

“Item ordered was super, quick delivery”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Super fast deliver, best price I could find for bit too. Highly recommend.”

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Posted 4 years ago

“No fuss ordering, delivered within a few days. Great service!”

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Posted 4 years ago

“Arrived very quickly. Exactly what I wanted.”

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Posted 4 years ago

“Really quick delivery and great service will be ordering again”

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Posted 4 years ago

“Great service even tho I had to send item back as it was to be. Refunded without any problem...will definately be using them again”

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Posted 4 years ago

“Quick delivery and competitive prices”

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Posted 4 years ago

“A very nice rug but sadly not quite the right size and shape for my horse . Brilliant service come Petnpony!”

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Posted 4 years ago

“Easy transaction and great delivery”

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Posted 4 years ago

“Great items,good price delivery was quick recomeded to all”

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Posted 4 years ago

“Great product, thankyou”

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Posted 4 years ago

“Product and price were great and we are very happy with product. Delivery and comms were not good. The product took much longer than promised to get to us. When we called to chase, we were told that they had been waiting for a delivery from Ireland despite us being led to believe it was in stock. We were left in the dark about what was happening. Heard nothing at all for at least 2 weeks. You need to up your game. I would think twice before using again or recommending.”

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Posted 4 years ago

“Really great !”

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Posted 4 years ago

“Very good service and quick reponse to emails”

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Posted 4 years ago

“Great customer service, many thanks.”

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Posted 4 years ago

“Very efficient, my item came within 2 days. Easy website to use”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,699 reviews