PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,643 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery - good price”

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Posted 4 months ago

“Great website, very easy to order. Delivery was rapid.! We will definitely keep Pet and Pony at the top of our shopping list.”

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Posted 4 months ago

“Excellent service.Thank you”

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Posted 4 months ago

“Thank you, good price and quick delivery. It was lovely to receive a courtesy note from the company too. I will definitely use again.”

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Posted 4 months ago

“Sprenger bit arrived earlier than expected was informed may be delayed”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Very good service use you all the time”

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Posted 4 months ago

“First time using this site and very happy with prompt friendly service received. Will definitely continue to use for all our pet’s future needs. Thank you for you user friendly site which enabled us to locate our specific items promptly and at a good price 👍”

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Posted 4 months ago

“Excellent service and a good price always delivered in the time they state would always recommend”

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Posted 4 months ago

“Great company and delivered product promptly”

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Posted 4 months ago

“Very good service received white gullet very quickly”

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Posted 4 months ago

“Prompt service and great prices! I would highly recommend!”

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Posted 4 months ago

“Excellent Service and Product”

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Posted 4 months ago

“Very easy to order from this site and very fast delivery also very reasonable priced will be ordering again”

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Posted 4 months ago

“This company was very helpful and my order was delivered in days”

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Posted 4 months ago

“What a great find this company is!! Had just hat I wanted and at an amazing price too!! My tropical fish love their new home!! Great service and communication, definitely will be using these guys again!!!”

PetnPony 5 star review on 14th June 2024

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Posted 4 months ago

“Hi Petnpony🐕🐎 excellent price and quick delivery service can't fault it, nice 👌.”

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Posted 4 months ago

“Great choice of dog food, easy to complete the order and prompt efficient delivery. Great service- Thank you”

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Posted 4 months ago

“Was a little apprehensive about ordering from a company I had never dealt with or heard of, but actually this was one of the best buying experiences I have had online, and Ive had alot!!!! From the point where I saw the item I wanted and considering the price - which was much cheaper than most other outlets - the process was seamless. Easy ordering, and then lots of information about my delivery which then arrived the very next day, which was unexpected. Again the courier was very informative and the item arrived exactly when it said it would. I also liked the personal touch of an email expressing the company's gratitude for buying off them, with a discount for recommending a friend. I will definitely use this company again as I am confident in their service and their intention to achieve customer satisfaction to a high level.”

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Posted 4 months ago

“My order arrived really quickly - great customer service! Thank you.”

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Posted 4 months ago

PetnPony is rated 4.8 based on 1,643 reviews