PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,644 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bargain price, excellent communication, would recommend”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

“Your return policy is very bad, although I notified you by e-mail as soon as I received the wrong product, you sent me the product and then asked me to return it for exchange and pay a return fee for it.”

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Posted 1 year ago

“The dog's loved it perfect for hiding medication in”

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Posted 1 year ago

“Fast delivery of dog food that I find really difficult to get anywhere else.”

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Posted 1 year ago

“I ordered hills thyroid cat food,The delivery was excellent, I was really pleased and will be using PetnPony again in the future, many thanks.”

PetnPony 5 star review on 21st March 2023

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Posted 1 year ago

“Great service, the web site is easy to use for orders. The dog food is a great price. Happy customer, happy dogs!”

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Posted 1 year ago

“Shipped in minimal time, and the product is exactly as described”

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Posted 1 year ago

“I was very impressed with how quickly I received my order. I also appreciated the two free gifts for my days. Thank you. I am however disappointed that I emailed Pet n Pony regarding purchasing more of the free treats they had sent m and to this day 14th March, I have not received a reply.”

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Posted 1 year ago

“Great service . A pleasure”

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Posted 1 year ago

“Very efficient and friendly service”

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Posted 1 year ago

“Excellent product at the lowest price around … really quick delivery and nice personal touch in the thank you email they sent 👍 defo use them again 🙌🙌”

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Posted 1 year ago

“Super fast delivery, great prices, will shop here again soon”

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Posted 1 year ago

“I found PetnPony by chance and their Canagan cat food was the cheapest online. The order was easy, the delivery was quick and I received a friendly welcome email. I will buy from them again.”

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Posted 1 year ago

“Quick delivery with no problems”

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Posted 1 year ago

“Very quick service. Excellent products. Would highly recommend this company.”

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Posted 1 year ago

“Prompt and efficient response”

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Posted 1 year ago

“Products ordered arrived quickly and at a competitive price”

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Posted 1 year ago

“I have just started with Canagan Dental For Dogs 12kg / Turkey for my 14 month old Labrador and he likes it a lot. Unlike all my other dogs who have had a mixture of kibble and fresh chicken, this one has only ever had kibble, therefore finding one that contains all the right ingredients is very important. Pet n Pony seem to offer the most competitive prices at the moment and the delivery is free.”

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Posted 1 year ago

“Great price and fast delivery.”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,644 reviews