PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,686 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought a cooling mat for our dog,it arrived really fast and well packaged,thankyou”

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Posted 4 months ago

“Very good service from & shipped promptly.”

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Posted 4 months ago

“Customer service is excellent. The shop went above and beyond to ensure I received my saddle in time for a show we had booked. Even telephoned to update me. Wouldn’t hesitate to order again. Product also came perfectly packaged. Thank you PetnPony”

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Posted 4 months ago

“Great products super fast delivery. Thanks very much”

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Posted 4 months ago

“Very good customer service delivery very quick dog beds are lovely my dogs love them so comfortable ans well made”

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Posted 4 months ago

“Thank you to PetnPony for prompt delivery of goods, update of order & excellent price on item. I will not hesitate to order from you again.”

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Posted 4 months ago

“Good quality product at a good price delivered promptly in good condition. What more could I ask?”

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Posted 4 months ago

“My boots are absolutely bloody amazing! I bought them to replace a pair of wellies which cost more than your boots. I’m chuffed to bits; thank you. Helen x”

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Posted 4 months ago

“as described & quick delivery”

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Posted 4 months ago

“Good prices and fast delivery”

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Posted 4 months ago

“Ordered on Thursday morning with me by Friday after fast and efficient would definitely recommend”

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Posted 4 months ago

“Placed my order and was very pleased with how fast and efficient this company is. Much to the delight of my dogs, we received their goodies 2 days later. Very pleased and will use again, many thanks”

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Posted 4 months ago

“Great product--lambchops dog toy-- and great service. Will definitely be buying from Pet and Pony again!!”

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Posted 4 months ago

“For the first time I used PetnPony becaue they were offering great prices on the products I wanted to buy. Their communication is clear and polite and they delivered ahead of schedule which is really exceptional.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Fast and efficient. Really nice people to deal with.”

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Posted 4 months ago

“PetnPony have always delivered promptly. Customer service is excellent too. I highly recommend.”

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Posted 4 months ago

“Excellent price, service and delivery. Will use again.”

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Posted 4 months ago

“Excellent service with prompt delivery. Thank you”

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Posted 4 months ago

“Brought the rabbit ears for my lilly she loves them the order came quickly and the company kept me updated as soon as they were dispatched will order again”

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Posted 4 months ago

PetnPony is rated 4.8 based on 1,686 reviews