PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,646 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very quick and efficient service .”

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Posted 4 years ago

“Very efficient service.”

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Posted 4 years ago

“Shoes lovely but sadly too small. Returned for a refund. PetnPony are great sellers.”

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Posted 4 years ago

“Front breast strap too tight where it tucks in and too floppy. Would be better in nylon webbing.”

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Posted 4 years ago

“Many thanks for getting my purchase to me in the middle of this llockdown as a family run business it must have been challenging .”

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Posted 4 years ago

“Very comfortable, quality leather shoes. Excellent service from Pet n Pony and very efficient delivery during restricted circumstances. Would highly recommend .”

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Posted 4 years ago

“I have used this store since it opened. Due to the lock down I decided to order from them on line. The service was perfect and the item was delivered very quickly. This is my go to pet store as they are well stocked with nice friendly staff who go the extra for their customers.”

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Posted 4 years ago

“Purchase arrived complete and within a few days.Could’nt wish for better.”

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Posted 4 years ago

“Highly recommended company. Great value”

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Posted 4 years ago

“I am very sorry for the late review of this product. However, suffice to say, I was impressed with the personal communication from PetnPony letting me know what was happening with my order as it was a little delayed. However, I received it as promised and I would recommend ordering from this company because they have a personal touch that is missing with big businesses and they seem to care about their customers.”

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Posted 4 years ago

“Good quality leather shoes, (Dublin millfield leather boat shoe.) Ordered online during lockdown and delivery was much faster than expected. Would certainly recommend.”

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Posted 4 years ago

“Great company, will use again. Always prompt delivery and excellent value for money.”

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Posted 4 years ago

“Good quality boots but as ever the full were to high and the medium would not do up on our 15.1hh Connie x ID. All boots with the exception of one brand but only in brushing boots are made with the thoroughbred in mind. We have tried 13 brands of boots some tendon other xc but all have the same issue. Given up!”

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Posted 4 years ago

“Will definitely use again and again due to their stock and quick delivery. Excellent and thank you. Happy customer.”

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Posted 4 years ago

“Product received quickly and as expected.”

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Posted 4 years ago

“I ordered some items for my guinea pigs and I'm happy with them especially the playpens I got for them they are amazing quality for a bargain price.”

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Posted 4 years ago

“Very quick efficient service.”

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Posted 4 years ago

“Website easy to use, quick delivery and items delivered as described”

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Posted 4 years ago

“First time I have ordered from PetandPony and found it a smooth process and delivery was prompt. Will definitely use again.”

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Posted 4 years ago

“Great service and price for the boots I bought, lovely that had contact throughout making me feel like a valued customer. Will definitely use again and recommend to friends .”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,646 reviews