“
I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
”
posted 11 months ago
- Alison Robson
“
Speedy delivery. I ordered the wrong item, returned it and refund was processed next day. Brilliant!
”
posted 1 year ago
- Elaine Harris
“
Very good service. Sadly my item was too small, but the return and refund went smoothly
”
posted 2 years ago
- "Karen Rhinds" Rhinds
“
Excellent customer service, quick delivery and extremely quick refund when I regrettably had to return my item as I’d ordered the wrong size. VERY impressed and will return
”
posted 2 years ago
- Ellie Savory
“
My first time ordering from this company and they are excellent. The bridle I ordered went out of stock and they offered to refund me straight away. But I held on, happy to wait, and it was delivered sooner than expected and very well packaged.
”
posted 3 years ago
- "Kathryn Smith" Smith
“
It would have been good to get an email to confirm receipt of returned items rather than just one when the refund had been processed.
”
posted 4 years ago
- Susan Harries
“
Shoes lovely but sadly too small. Returned for a refund.
PetnPony are great sellers.
”
posted 4 years ago
- Anonymous
“
I was over charged on postage and the company have agreed to refund this in full. The cage was damaged in transit but I have decided to keep it due to the hassle of returning it.
”
posted 4 years ago
- Rachel Brice
“
Fab shopping experience, lovely Bridle sadly it didn’t fit so I returned for a refund which was received very quickly no quibbles.
Thank you
”
posted 5 years ago
- Mrs Stella Bunn
“
Excellent service, very helpful & friendly when I rang with a query. Everything sorted out really quickly.
Thank you for being so helpful & organising my refund so quickly.
”
posted 5 years ago
- Heather Steer
