PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Good service at good price with free delivery
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- Jane France
“
I was looking for a girth for my pony. It was easy to navigate website and find what I wanted. Very good price, much cheaper than elsewhere and delivery was very quick and the parcel well wrapped.
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- Kay Eldred
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Quick delivery thankyou, the girth is exactly as described ,good quality and a great price,so far it seems comfortable on our rather sensitive horse ,would most certainly order from PetnPony again and would highly recommend this company ,1 happy customer thankyou.
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- Diane Morgan
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Fast delivery
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- Natasha Dowson
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Easy and pleasant to deal with.
Ordering and delivery were both problem free
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- Joanne Davies
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Good service at good price with free delivery
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- Jane France
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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iIem arrived very well packaged and in good time. Really good service and I will be using again.
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- Alison Heward
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Good service at good price with free delivery
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- Jane France
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I had a great experience with Pet n Pony. I accidentally ordered the wrong riding hat and called to sort it out. A very helpful lady assisted me over the phone and quickly cancelled the hat without affecting the rest of my order. Everything else arrived as expected. Thank you for the excellent service—much appreciated!
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- Lynda Dentith
