PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Very quick dispatch and a good price for the product thanks
”
- David Crawford-Emery
“
We buy our dog food online with PetnPony through a regular payment plan. Delivery is excellent and service has been outstanding. On top of that price is also very competitive.
”
- Matthew Cutts
“
PetnPony came up trumps again with not only price (the SAME as last year) but also free postage on my item.
”
- Mrs Ann-Marie Crossley
“
Brilliant service and delivery, could not ask for better.
Thank you
”
- Mr Steve Canis
“
Quick delivery and great customer service when I realised I’d ordered the wrong size. Will definitely use this company again.
”
- Donna Mckinnel
“
We buy our dog food online with PetnPony through a regular payment plan. Delivery is excellent and service has been outstanding. On top of that price is also very competitive.
”
- Matthew Cutts
“
Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
”
- Miss T Armstrong
“
I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
”
- Alison Robson
“
Speedy delivery. I ordered the wrong item, returned it and refund was processed next day. Brilliant!
”
- Elaine Harris
“
Very good service. Sadly my item was too small, but the return and refund went smoothly
”
- "Karen Rhinds" Rhinds
“
Great service and stock !
”
- Anonymous
“
Brilliant service and delivery, could not ask for better.
Thank you
”
- Mr Steve Canis
“
Great service, item delivered quickly , Recommend to people to shop here .
”
- Elizabeth Hill
