PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
First time using this company, delivery was quick and the price was the best around. Will definitely be using them on a regular basis for my dogs food from now on.
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- Jed Dodds
“
Just discovered Pet and Pony, but found they are a local firm which is a bonus. Ordering and payment was easy and delivery quick and efficient receiving messages when to expect. Price was excellent for dog food I purchased, will definitely be ordering again
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- Mandy Brown
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Good price and arrived in decent time and kept up to date with delivery at all times
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- Julie Bentley
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Easy to deal with, fast delivery faster than expected
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- Angelica Triebe
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First time using this company, delivery was quick and the price was the best around. Will definitely be using them on a regular basis for my dogs food from now on.
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- Jed Dodds
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Good prices and great service with prompt dispatch and delivery tracking. Thank you :)
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- Anonymous
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Absolutely great service! When something I ordered became out of fstock, I was called up and was offered a replacement item (a different flavour of the same product) or a refund. Just a phone call, but meant so much. Can tell it's a family run business and I'm happy to be able to support them!
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- Laura
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Ordered some boots, arrived quickly. Lovely boots but sadly didn't fit. Used return process on website and my refund was processed less postage within 3 days. Very happy with this company so will keep it saved for future purchases.
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- Gemma Sedgley
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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Good prices and great service with prompt dispatch and delivery tracking. Thank you :)
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- Anonymous
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I love supporting small businesses so was pleased to find this site offering a great range of products! They had just the stirrups I wanted! Great service, speedy delivery, highly recommend, and will certainly use again.
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- Lucy Gowing
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Really good service. The cheapest I could find and it arrived in a few days.
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- David Magowan
