PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Really pleased with the girls riding boots. Ten year old granddaughter delighted. Excellent price and service from PetnPony. Delivered within three days. Very impressed. Thank you 😊
”
- Sian John
“
Good price and very fast delivery thank you
”
- Pamela Grimwood
“
We bought a fish tank cabinet from Pet n Pony for a better price than I saw anywhere else. No issues whatsoever, and they called to facilitate delivery, which was really helpful. Recommended :)
”
- Anonymous
“
Prompt delivery and sorted a variant quickly. Very pleased
”
- Stuart Bartlett
“
Easy, no hassle, quick delivery.
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- Anonymous
“
Gilet arrived promptly with good updates from PetnPony as to despatch and delivery.
Thank you
”
- Jane Manley
“
Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
”
- Miss T Armstrong
“
I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
”
- Alison Robson
“
Speedy delivery. I ordered the wrong item, returned it and refund was processed next day. Brilliant!
”
- Elaine Harris
“
Very good service. Sadly my item was too small, but the return and refund went smoothly
”
- "Karen Rhinds" Rhinds
“
Really pleased with the girls riding boots. Ten year old granddaughter delighted. Excellent price and service from PetnPony. Delivered within three days. Very impressed. Thank you 😊
”
- Sian John
“
A brilliant service. Very helpful staff. I am delighted to have a subscription with them.
”
- Gillian Matthews
“
Great service. Easy to deal with.
”
- Ian Nicholson
