PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
Found PetnPony by chance while searching on Internet for a particular fish tank.They were very helpful on phone and when I went to collect.
The price I paid was excellent compared with other retailers.
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- Anonymous
“
Great product at a really great price. The delivery was very quick- we got it within three days of the order!
We will definitely use Pet’n Pony again!! Thanks again
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- Virginie K
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Best price, great communication and quick delivery
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- Helen Polson
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Been purchasing my dog food from them for over a year now. Very fast delivery. And much better now you can see how many are in stock
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- Rachel Brown
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Their web site was easy to navigate and their prices competetrive. Once the order was confirmed, I was kept up to date with the progress. Delivery was prompt and the wellies I ordered were well well packaged
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- Anonymous
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Great product at a really great price. The delivery was very quick- we got it within three days of the order!
We will definitely use Pet’n Pony again!! Thanks again
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- Virginie K
“
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Very happy with the quality of service. Ordered item and within the hour had been despatched. Will definitely order again from PetnPony
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- Carol Haynes
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Product as described and cheaper than most places before delivery, however when I got to checkout, I was given option of standard or express checkout.. unfortunately the express delivery didn't arrive quickly and took far longer than expected. When Pet n Pony found out about this they refunded the cost of delivery. Great service from a great company. Would shop again.
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- David Morse
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The team at P&P were very helpful in getting a saddle for me very quickly as it wasn't in stock. Just what I was looking for, great service and delivery.
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- Diane Thomas
