PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
“
Great price; would have liked a quicker delivery
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- Anonymous
“
Found PetnPony by chance while searching on Internet for a particular fish tank.They were very helpful on phone and when I went to collect.
The price I paid was excellent compared with other retailers.
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- Anonymous
“
Great product at a really great price. The delivery was very quick- we got it within three days of the order!
We will definitely use Pet’n Pony again!! Thanks again
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- Virginie K
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Great price; would have liked a quicker delivery
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- Anonymous
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Competitive prices and quick straightforward delivery.
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- Anonymous
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Thank you for great service. Was kept well informed with friendly updates on my order. The delivery was quick and the dog bed I bought was much cheaper than anywhere else I had looked. My dog absolutely loves his new bed.
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- Jackie Sim
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Excellent service from start to finish. Well recommended.
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- Jennifer Greenhalgh
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Thank you for great service. Was kept well informed with friendly updates on my order. The delivery was quick and the dog bed I bought was much cheaper than anywhere else I had looked. My dog absolutely loves his new bed.
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- Jackie Sim
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Fantastic, great customer service and fast dispatch
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- Helen Chadley
