PetnPony have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Best price, great communication and quick delivery
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- Helen Polson
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Excellent service….. good price and speedy delivery. Would definitely recommend, thank you.
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- Becky Munting
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Prompt delivery. Excellent price for dog bed. Kept up to date with progress of order at all times. Would use again
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- Anonymous
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Best price, great communication and quick delivery
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- Helen Polson
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Excellent service and prompt delivery. Very pleased with the purchase.
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- Catherine Arnold
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From ordering my vivarium bulbs, they kept me updated on my order. The delivery arrived a week later, well packaged.
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- Lisa Haywood
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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Fab item just sadly too small for my daughter. Easy no quibble returns policy too. Transaction couldn’t have been any simpler
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- Miss T Armstrong
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Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you
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- Lorraine Emerson
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An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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- Sue Day
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I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.
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- Alison Robson
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Ordered the item i desperately needed on a thursday (due to been let down by another supplier) I emailed PetnPony explaining the situation and they got the item out to me next day!
Amazing service! Will definitely be a returning customer.
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- Jessica Carter
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Excellent service from a family-run company whom everybody should support. Have had issues in the past with dented tins but they've taken my previous feedback on board and are now faultless.
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- Kieron Russell
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Excellent service and prompt delivery. Very pleased with the purchase.
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- Catherine Arnold
