PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,646 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item delivered on time and exactly as described. Will definitely buy from you again”

Helpful Report

Posted 3 years ago

“Easy to order and fast despatch. Excellent service”

Helpful Report

Posted 3 years ago

“I needed to change delivery address and they did it without issue. Very responsive and helpful. Would recommend.”

Helpful Report

Posted 3 years ago

“Quick delivery. Great product!”

Helpful Report

Posted 3 years ago

“Great service. Quick response time. Highly recommended”

Helpful Report

Posted 3 years ago

“Good service, my order was held up ( not by PetnPony) and I was kept informed the whole time until it arrived.”

Helpful Report

Posted 3 years ago

“Great product and great communication. I received notification that my order had been received and again that my order had been processed. And then on the third day another notification that my item had been posted. I just deducted one star because of the three days it took for the order to go through those three procedures and to be posted. I would definitely use again though.”

Helpful Report

Posted 3 years ago

“No problems ordering and item arrived on time, thank you”

Helpful Report

Posted 3 years ago

“Very pleased with the items I received and they came very quickly, I shall be using the company very soon again.”

Helpful Report

Posted 3 years ago

“Fast delivery and easy website to use. Thank you. Anna”

Helpful Report

Posted 3 years ago

“Prompt delivery, packaged well and as described.”

Helpful Report

Posted 3 years ago

“Grand job , thank you”

Helpful Report

Posted 3 years ago

“Fast delivery, great communication, good prices.”

Helpful Report

Posted 3 years ago

“Very pleased with new bit , much happier pony near enough instantly ! Great service arrived quickly , very happy and will definitely order more”

Helpful Report

Posted 3 years ago

“Great wellingtons and service”

Helpful Report

Posted 3 years ago

“Great wellies”

Helpful Report

Posted 3 years ago

“Faulty item. Reported to manufacture who asked me to resolve it with the seller. Difficult to contact seller through the website, have emailed twice and still no reply. Item used once and now unusable.”

Helpful Report

Posted 3 years ago

“Super quick delivery”

Helpful Report

Posted 3 years ago

“Very good service, quick delivery.”

Helpful Report

Posted 3 years ago

“Very quick and packaged perfect”

Helpful Report

Posted 3 years ago

PetnPony is rated 4.8 based on 1,646 reviews