PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was as described and true to size. Prompt delivery couldn't be happier”

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Posted 2 years ago

“Lovely friendly service, very pleased with how ive been treated as a customer. I had a question on my order and it was dealt with quickly and no further problems. Overall very pleased with the company”

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Posted 2 years ago

“Can't fault the service”

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Posted 2 years ago

“Moved our dog onto this wet food under guidance from a specialist vet to help with what is suspected to be a form of dietary-triggered colitis. Pet and Pony seemed to be the cheapest supplier online and the deliveries have been very quick, often within a day which for a family run business is an incredible turn around time, even over Christmas. You wouldn't be able to tell from the food itself that there's no meat content in it as it looks like a regular wet food mousse. the dog happily wolfs it down which is a big plus.”

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Posted 2 years ago

thank you for the great review

Posted 2 years ago

“New customer, only had a few deliveries. Last one had at least 6 tins of purina HA wet dog food damaged so very hard to open.”

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Posted 2 years ago

“Really good website, delivery super quick….brilliant”

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Posted 2 years ago

“Quick delivery and very happy with the product. Much cheaper to purchase then I have found anywhere else.”

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Posted 2 years ago

“Very good service, easy to order, online good packaging and swift delivery. Good price for the Le Mieux coat.”

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Posted 2 years ago

“Great company and my item was delivered very quickly! Thank you”

PetnPony 5 star review on 19th January 2022

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Posted 2 years ago

“Brilliant service and super fast delivery”

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Posted 2 years ago

“Love it sooo amazing just what I thought”

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Posted 2 years ago

“Fantastic coat. Good fit & seems comfort on my dog who dislikes wearing one.”

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Posted 3 years ago

“Excellent service , great communication throughout and Jacket arrived well packaged in only 3 days, very impressed especially in the current climate when others are taking weeks to get items to you , would highly recommend and definitely use again”

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Posted 3 years ago

“Great website, easy to use. And super speedy postage. I was really happy with the whole shopping experience”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“Very easy ordering system, kept up to date about my order and very quick delivery. Highly recommend and I will use again in the future.”

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Posted 3 years ago

“Quick delivery and excellent price!”

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Posted 3 years ago

“My puppy was prescribed hypoallergenic mousse food as she has inflammation of the intestines. Was unable to source this food anywhere apart from here. The delivery was quick and prompt too. Would highly recommend this company 😁👍”

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Posted 3 years ago

“Excellent product, communications and delivery”

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Posted 3 years ago

“My first time ordering from this company and they are excellent. The bridle I ordered went out of stock and they offered to refund me straight away. But I held on, happy to wait, and it was delivered sooner than expected and very well packaged.”

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Posted 3 years ago

PetnPony is rated 4.8 based on 1,699 reviews