PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,646 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable in store. Extremely efficient in setting up my first home delivery. This can promptly and on time. I will certainly use this again. It would be good if there was a delivery system for the frozen dog food. So this could be bought in bulk.”

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Posted 4 years ago

“Have exactly what I need for my dog with her special diet and delivery is always on time”

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Posted 4 years ago

“Very quick delivery and good communication”

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Posted 4 years ago

“I had my delivery left at a neighbours address unbeknown to me for fourteen days. No delivery card left for me by Royal Mail tracking kept being told to try later.. Yes my neighbour should have informed me too”

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Posted 4 years ago

“Excellent company to deal with. Fair prices and great customer service.”

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Posted 4 years ago

“Speedy delivery and kept informed about delivery all the time”

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Posted 4 years ago

“Great customer service. Boots arrived well packaged and quickly after ordering. Very happy customer!”

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Posted 4 years ago

“Arrived promptly. A very good fit, does not appear to rubbing shoulders, which other rugs have. Very good”

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Posted 4 years ago

“Communication was fantastic but delivery a bit slow.”

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Posted 4 years ago

“Very quick delivery. Happy customer!!”

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Posted 4 years ago

“Item ordered was super, quick delivery”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Super fast deliver, best price I could find for bit too. Highly recommend.”

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Posted 4 years ago

“No fuss ordering, delivered within a few days. Great service!”

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Posted 4 years ago

“Arrived very quickly. Exactly what I wanted.”

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Posted 4 years ago

“Really quick delivery and great service will be ordering again”

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Posted 4 years ago

“Great service even tho I had to send item back as it was to be. Refunded without any problem...will definately be using them again”

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Posted 4 years ago

“Quick delivery and competitive prices”

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Posted 4 years ago

“A very nice rug but sadly not quite the right size and shape for my horse . Brilliant service come Petnpony!”

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Posted 4 years ago

“Easy transaction and great delivery”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,646 reviews