PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,733 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped quickly and product as described”

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Posted 3 months ago

“Very good service, product delivered quickly and pleased with it.”

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Posted 3 months ago

“Love my new neue schule bit from Pet n Pony. It certainly seems to suit my new six-year old gelding with his smaller mouth. Competitively priced it was delivered quickly and with no fuss.”

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Posted 3 months ago

“Always a bit dubious ordering from a new company but couldn’t have asked for a better experience. Great price and fast turnaround. Will definitely order from them again xx”

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Posted 3 months ago

“Excellent service will definitely use again”

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Posted 3 months ago

“First time order of Orijen kitten food, I ordered as it was a few pounds cheaper than other retailers, and cheaper still if i ordered a repeat subscription.Great service! Arrived in a couple of days, excellent comms, will be keeping my subscription with them. Thank you Petnpony 5 stars”

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Posted 3 months ago

“Good price, quick delivery and great service xx”

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Posted 3 months ago

“My order arrived very quickly and well-packaged.The price was good. I think I had to add postage, I don’t remember! But if that was the case it didn’t matter, I needed the items and could not get them from the source I had used before. I was made to feel my custom was welcome and important. Thank you PetnPony.”

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Posted 3 months ago

“Exactly what they say nice small holes .Good fast service will buy again”

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Posted 3 months ago

“Needed my special dog food and petnpony had it available and delivered very timely with good customer service. Thank you.”

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Posted 3 months ago

“Pet n Pony were fantastic to deal with....and the delivery was super fast, thank you.”

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Posted 3 months ago

“Thankyou so much for competative prices and excellent products.”

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Posted 3 months ago

“Fabulous, quick delivery and nicely packaged.”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“My clippers arrived in damaged packaging but Pet n Pony quickly organised a replacement. Very helpful and quick service!”

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Posted 3 months ago

“The service received from PetnPony has been second to none. I encountered an issue with my order (which had nothing to do with PetnPony, more with the product itself) but the service and resolution provided by the team were great and quick. Thank you and I will definitely order again from you.”

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Posted 3 months ago

“My sack of Orijen dog food was delivered very swiftly. I will be ordering again.”

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Posted 3 months ago

“Cheapest price for fly spray and prompt delivery”

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Posted 4 months ago

“A family buisiness is good enough for me.”

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Posted 4 months ago

“Excellent customer service! I was sceptical about buying a saddle on line but the service from start to finish was exceptional. Delivery was super quick and the saddle was packaged so well! Also the communication from PetnPony about delivery was brilliant. Will definitely order again from you. Thank you”

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Posted 4 months ago

PetnPony is rated 4.8 based on 1,733 reviews