PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,685 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. You have sent he wrong product. I have tried to contact you over email and still waiting for an answer so I would say I’m not satisfied with your company.”

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Posted 2 months ago

“Brilliant Service & Best Price on Hills Low ID Wet for for dogs A*”

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Posted 2 months ago

“Quick and efficient delivery, kept in the loop at all stages, would definitely buy from again 10/10 👍🏼”

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Posted 2 months ago

“Speedy delivery. The item was a 2.5litre liquid which for some reason did appear to have leaked slightly into the packaging. Perhaps it was mishandled by the deliverer.”

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Posted 2 months ago

“Awsome service from start to finish. Ordered online and was delivered in a few days.”

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Posted 3 months ago

“Did order by express delivery, bit disappointed as it wasn’t quick, however did deliver everything ok 😊”

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Posted 3 months ago

“Excellent service with super fast delivery. I will definitely being shopping again with PetnPony”

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Posted 3 months ago

“Been having horse fly spray from petnpony this summer always prompt delivery and good service. Last order delivered was damaged postman returned it as damaged and I received a replacement within a couple of days. That's very good service. Thank you PetnPony 😊”

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Posted 3 months ago

“Fast efficient service. Can highly recommend”

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Posted 3 months ago

“I bought the furry donut bed. Great friendly communication with the owner, and the bed was delivered within a few days of ordering. Our dog loves it.”

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Posted 3 months ago

“Good boots. Fair price . Prompt delivery .”

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Posted 3 months ago

“Brilliant service. Dogs are loving their new bed”

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Posted 3 months ago

“Fast and free delivery and an excellent price for the Le Mieux hobby horse. Only slight niggle (hence 4 stars) would be the packaging as the branded box (designed to be used as a stable) had got damaged in transit. Maybe a better fitting box with fragile labelling would help? I appreciate it is not an easy item to pack though.”

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Posted 3 months ago

“Lovely top,good quality. My granddaughter loves it ,thank you .”

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Posted 3 months ago

“Love this company, excellent service and super efficient delivery. I buy from here all the time 5 ⭐️.”

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Posted 3 months ago

“We bought a lovely coral dog bed from PetnPony. The delivery was quick and the quality excellent. My only slight negative is that the medium is smaller than expected or indicated on the website. But it is beautiful.”

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Posted 3 months ago

“Very good product and service”

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Posted 3 months ago

“Swift delivery and good price. Will definitely use again. Thank you”

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Posted 3 months ago

“I have not received the rug you sent me as DHL was ment to deliver on 20th August and didn't. It is now 23rd with a bank Holiday. I have spoken now to two people at DHL concerning this. Extremely bed delivery company. However I ordered the same rug from you a few weeks ago great rug hence buying the second one but had I have known delivery was going to be that bad I wouldn't have. It has put me off however ordering anything again.”

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Posted 3 months ago

“Great service, good delivery. Product as described and like that there is an option for but hire if unsure.”

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Posted 3 months ago

PetnPony is rated 4.8 based on 1,685 reviews