PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,644 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend petnpony I placed my order after the last posting date for Christmas they kept me well informed and my parcel arrived well packed and presented the first posting day after Christmas The item I ordered was as described on their website and I’m very pleased with my purchase I will definitely use them again and highly recommend them”

Helpful Report

Posted 1 year ago

“Very good service. Sadly my item was too small, but the return and refund went smoothly”

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Posted 1 year ago

“Great selection from Pet and Pony Competitively priced”

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Posted 1 year ago

“Competitively priced and quick delivery. No complaints whatsoever.”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Excellent service quick delivery a really good dog coat instructions for measuring spot on”

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Posted 1 year ago

“Brilliant company great prices and finally a company that don't use evri so my parcel arrived yay finally”

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Posted 1 year ago

“Delivered on time before Christmas. Customer service excellent”

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Posted 1 year ago

“Reasonable priced and very quickly delivery”

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Posted 1 year ago

“Fab company To Deal With . Fast Delivery. Fab Rug .”

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Posted 1 year ago

“after a short stock issue i got them in no time thanks and the wife loves them”

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Posted 1 year ago

“Fast delivery , easy ordering and great price, bought 2 turnout rugs for my ponies and will be buying more from PetnPony. Thoroughly recommend.”

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Posted 1 year ago

“Petnpony were fine. It is a shame that they use DPD for their deliveries. My delivery was delayed 3 times and I had to go and buy food for my dogs elsewhere”

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Posted 1 year ago

“Excellent store, only place with the product I need at an affordable price. Life savers for my pup really, and delivery was quicker than expected”

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Posted 1 year ago

“Excellent service! Quality goods and quick delivery!”

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Posted 1 year ago

“Paid for express delivery but item did not come within the timeframe. I complained & was told they would refund the express delivery charge, but they failed to do so!”

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Posted 1 year ago

“super service”

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Posted 1 year ago

“I have now ordered twice from PetnPony and am very impressed. Both orders were placed late in the evening and both times the goods arrived about 36 hours later. I was especially pleased to receive a message to say that my Ariat Bromont H2O long boots had arrived whilst I was plaiting my horse ready for hunting on a very wet Christmas Eve so made a detour on my way to the meet to collect them and had lovely warm, dry feet all day! I will be using PetnPony again!”

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Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

PetnPony is rated 4.8 based on 1,644 reviews