PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,687 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service Went above and beyond to get an urgently required order despatched quickly”

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Posted 8 months ago

“Great service and follow up emails informing me of bit trial service. Very impressed.”

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Posted 8 months ago

“Easy website to navigate and great quick delivery would recommend”

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Posted 8 months ago

“Very easy transaction and speedy delivery”

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Posted 8 months ago

“Always a reliable service. Started to order from PetnPony during lockdown as they stocked the dog food I wanted when I couldn't get it locally and have continued to use them.”

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Posted 8 months ago

“Nice hat delivery took longer than expected.”

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Posted 8 months ago

Hi sorry for the delay with your order, we try to get orders to our customers as quickly as possible but sometimes due to unforseen circumstances items are held up along the way to delivery. We hope you like your new product and hope to see you again soon. best regards PetnPony

Posted 8 months ago

“Ordered megazorb bedding for our guinea pigs. Cheaper than on Amazon (without having to order in bulk) and pretty quick delivery.”

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Posted 8 months ago

“Fast delivery, easy transaction”

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Posted 8 months ago

“Great company & quick delivery”

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Posted 8 months ago

“Excellent service thank you*****”

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Posted 8 months ago

“Friendly service and good price for my dogs favourite food that is quite hard to obtain.”

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Posted 8 months ago

“Great seller .., quick delivery 😊”

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Posted 8 months ago

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Posted 8 months ago

“Excellent service, thank you 😊”

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Posted 8 months ago

“Super service - arrived within 24 hours of ordering and exactly what we ordered”

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Posted 8 months ago

“Always a prompt delivery”

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Posted 8 months ago

“Excellent price and excellent service”

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Posted 8 months ago

“Very helpful. My order came really quickly will definitely use PetnPony again and recommend them to others”

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Posted 8 months ago

“Fab service.”

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Posted 8 months ago

“I am very happy at the service I recieved when I placed a recent order. In fact I had placed an order an realised the order was going to be delivered to my old address and I quickly notified Pet n Pony who immediately updated my new address which was a life saver. The item I received very quickly with updates along the way and DPD were polite and helpful on the day of delivery. I will be a returning customer. This is a genuine review Malcolm Spinks East Sussex”

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Posted 8 months ago

PetnPony is rated 4.8 based on 1,687 reviews