PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,648 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, well packaged”

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Posted 5 years ago

“Great service great quality items five stars”

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Posted 5 years ago

“I made a mistake with my order. It was easy to find their phone number easy to get through and the person who answered sorted the problem immediately. Excellent service. The product was posted and arrived quicker than expected too.”

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Posted 5 years ago

“Normally i rate them five star but this time I had to ring up to see where my order was as it was over a week and I had heard nothing. Once I rang the order was sorted and sent out in 3 days and the person I spoke to on the phone was very polite and rang me back quickly to let me know what was happening”

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Posted 5 years ago

“Very quick and reliable service”

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Posted 5 years ago

“Excellent service will recommend to friends”

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Posted 5 years ago

“Quick, polite and efficient service. I will definitely be shopping here again.”

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Posted 5 years ago

“My order was complete and on time. Very good quality.”

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Posted 5 years ago

“Excellent service, great prices and the after sales communication is second to none. Will definitely be recommending and using them again.”

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Posted 5 years ago

“Fab service - great price - will come back”

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Posted 5 years ago

“Very good service definitely shop here again .”

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Posted 5 years ago

“Great price for the product and great service :)”

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Posted 5 years ago

“quick to deliver and well packaged”

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Posted 5 years ago

“Wanted these wellies and was having trouble finding a stockist. Found them here for cheaper than I bought my husbands for and free delivery within two days. Brilliant.”

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Posted 5 years ago

“great service and prices”

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Posted 5 years ago

“Excellent service quick dispatch and delivery. Great pricing.Have no hesitation in recommending seller to others”

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Posted 5 years ago

“My rug took 14 days to arrive I was NOT informed of the ridiculous postage time when ordering otherwise I would not have ordered. Whilst waiting 2 weeks for the rug to arrive I had 2 purchase another rug for my horse at another site which took two days to arrive. I will not be ordering from Pet n Pony again or recommending the company to friends and family.”

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Posted 5 years ago

“Excellent customer services and a pleasure to deal with.”

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Posted 5 years ago

“Extreamly efficient”

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Posted 5 years ago

“Excellent service and item highly recommended also quick delivery and well packed 5many thanks.”

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Posted 5 years ago

PetnPony is rated 4.8 based on 1,648 reviews