PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,698 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two large bags of dog kibble from pet&pony, was amazed by how quickly they were delivered. They arrived in a box that had originally contained a horse rug so good to see that they are recycling the cardboard, however I had the panics as I thought ‘she who must be obeyed’ had bought yet another horse rug :-)”

Helpful Report

Posted 1 year ago

“Easy to use website, excellent communication and fast delivery”

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Posted 1 year ago

“Good value, prompt delivery, happy dogs!”

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Posted 1 year ago

“Pet n Pony were fantastic. Purchase and delivery updates via email and tracking were great. Will be sticking with them for future deliveries of my dog food. They're priced cheaper than other national retailers, customer service is better and would prefer to support a local business. Win, win all round!”

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Posted 1 year ago

“Great value, fast delivery and good communication re postage/delivery dates. Would definitely use again.”

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Posted 1 year ago

“Excellent services. They dealt with a return from a forwarding company that hadn't bothered to tell me they'd changed address (Ship7), and resent it to another one for me.”

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Posted 1 year ago

“Good price. Excellent communication. Quick delivery and well packaged. I would definitely use this company again.”

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Posted 1 year ago

“Really happy with the Dublin boots and received in good time. Great service.”

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Posted 1 year ago

“Good service, pleasant staff”

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Posted 1 year ago

“Sadly this product really wasn't what I was hoping for - maybe the algae in our tank is just too stubborn.”

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Posted 1 year ago

“Sizing is completely wrong Customers service is t great Won’t be using this website again”

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Posted 1 year ago

“Good choice, quick delivery, value for money, greatly appreciated”

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Posted 1 year ago

“Parcel arrived a bit knocked about. One bag of food had split at the top, probably from being dropped. Luckily very little food had escaped. Will in further only buy one bag at a time.”

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Posted 1 year ago

“Brilliant boots,got to us in good time all things considered.”

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Posted 1 year ago

“I would highly recommend petnpony I placed my order after the last posting date for Christmas they kept me well informed and my parcel arrived well packed and presented the first posting day after Christmas The item I ordered was as described on their website and I’m very pleased with my purchase I will definitely use them again and highly recommend them”

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Posted 1 year ago

“Very good service. Sadly my item was too small, but the return and refund went smoothly”

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Posted 1 year ago

“Great selection from Pet and Pony Competitively priced”

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Posted 1 year ago

“Competitively priced and quick delivery. No complaints whatsoever.”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“Fantastic service”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 1,698 reviews