PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,699 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and quick service including personal phone call to check delivery etc - but a few too many pushy emails since purchase. Would buy from again / recommend to others but please cut down on the pushy contacts.”

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Posted 5 years ago

Thank you for your review, Rosalyn!

Posted 4 years ago

“Seamless purchase, delivery and was always kept informed.”

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Posted 5 years ago

Thank you for your lovely review, Jonathan!

Posted 4 years ago

“Excellent service - it is to be a xmas gift so cannot tell how suitable it is as yet. My daughter has a similar snaffle bit and finds the horse is going well at dressage- now this one is for XC so here's hoping we have success! Thank you”

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Posted 5 years ago

Thank you, Morag! We hope it was successful 😀

Posted 4 years ago

“Excellent speedy service, delivered when they said they would.”

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Posted 5 years ago

Thank you for your review, Wendy!

Posted 4 years ago

“Fab shopping experience, lovely Bridle sadly it didn’t fit so I returned for a refund which was received very quickly no quibbles. Thank you”

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Posted 5 years ago

Thank you for your review, Stella! It's a shame the bridle wasn't suitable for you.

Posted 4 years ago

“good customer service”

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Posted 5 years ago

Thank you!😀

Posted 4 years ago

“Quick andessy ordering and swift delivery”

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Posted 5 years ago

Thank you for your review!

Posted 4 years ago

“I have always found the staff to be Friendly, knowledgeable about the products and incredibly kind to the dogs when we come in. They always a scratch behind the ear and a treat ready when we visit!”

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Posted 5 years ago

Thank you Stephany, we are glad you enjoy your experience in store!

Posted 4 years ago

“Lovely boots. Solid very comfy and warm.”

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Posted 5 years ago

We are so glad you are happy with your product!

Posted 4 years ago

“Great service, with an amazing range of products. And really quick delivery too. First time ive ordered and was really pleased. Will definitely be using them again”

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Posted 5 years ago

Thank you Sharni, we hope to see you again soon!

Posted 4 years ago

“I am afraid I was very disappointed with the service. I ordered and paid for the item straight away. However you didn't even have the item in stock? I then had to keep chasing you up and waited over a month!!”

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Posted 5 years ago

“Seals wellingtons are great value and very comfortable.”

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Posted 5 years ago

We are glad you are happy with your product!

Posted 4 years ago

“Very good. Made to feel like a valued customer. Will definately reccomend.”

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Posted 5 years ago

Thank you for your lovely review!

Posted 4 years ago

“Very good and fast service”

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Posted 5 years ago

Thank you, Iva!

Posted 4 years ago

“Great customer service.”

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Posted 5 years ago

Thank you, Kelly😀

Posted 4 years ago

“Excellent, fast international service. I could quickly purchase a saddle and girth precisely fitting my sister's pony, and he loves it... Thank you!”

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Posted 5 years ago

Thank you, Silvia. We are glad you are happy with your purchase!

Posted 4 years ago

“Great service”

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Posted 5 years ago

Thank you!

Posted 4 years ago

“A truly first class service.”

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Posted 5 years ago

Thank you for the lovely review, Nigel!

Posted 4 years ago

“Very good company- item is great and as described and fast delivery!”

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Posted 5 years ago

Thank you, Melissa, we are glad you are happy with your product!

Posted 4 years ago

“Quick delivery, excellent communication”

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Posted 5 years ago

Thank you, Melanie.

Posted 4 years ago

PetnPony is rated 4.8 based on 1,699 reviews