PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,648 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,648 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seals wellingtons are great value and very comfortable.”

Helpful Report

Posted 4 years ago

We are glad you are happy with your product!

Posted 4 years ago

“Very good. Made to feel like a valued customer. Will definately reccomend.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Very good and fast service”

Helpful Report

Posted 4 years ago

Thank you, Iva!

Posted 4 years ago

“Great customer service.”

Helpful Report

Posted 4 years ago

Thank you, Kelly😀

Posted 4 years ago

“Excellent, fast international service. I could quickly purchase a saddle and girth precisely fitting my sister's pony, and he loves it... Thank you!”

Helpful Report

Posted 4 years ago

Thank you, Silvia. We are glad you are happy with your purchase!

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thank you!

Posted 4 years ago

“A truly first class service.”

Helpful Report

Posted 4 years ago

Thank you for the lovely review, Nigel!

Posted 4 years ago

“Very good company- item is great and as described and fast delivery!”

Helpful Report

Posted 5 years ago

Thank you, Melissa, we are glad you are happy with your product!

Posted 4 years ago

“Quick delivery, excellent communication”

Helpful Report

Posted 5 years ago

Thank you, Melanie.

Posted 4 years ago

“Excellent service, communication and quick delivery. Highly recommend. Thank you.”

Helpful Report

Posted 5 years ago

Thank you, Mark. We are glad you are satisfied with the service you received!

Posted 4 years ago

“I purchased a turnout rug which arrived promptly and appears very suitable, I have not used it yet.”

Helpful Report

Posted 5 years ago

Thank you, Julia!

Posted 4 years ago

“Had to wait a couple of weeks for delivery, don’t know what the problem was but I had to go to local pet shop as I had run out of dog food.”

Helpful Report

Posted 5 years ago

Hi Howard We checked your order and can see it was delivered in 7 working days. This is longer than usual due to the courier holding the parcel in the depot for a few days which we apologise for. Sorry for the delay regards PetnPony

Posted 5 years ago

“I received a very good service from petnpony I would recommend them to anybody thank you petnpony”

Helpful Report

Posted 5 years ago

We are glad you were happy with the service, thank you for your review, Audrey!

Posted 4 years ago

“Prompt service and delivery!”

Helpful Report

Posted 5 years ago

Thank you, Jane!

Posted 4 years ago

“Product just as described and very good price. Slight delay in despatch/delivery but kept informed throughout.”

Helpful Report

Posted 5 years ago

Thank you for your review, we apologise for the delay in delivery!

Posted 4 years ago

“Good service - quick to answer queries. Excellent prices too.”

Helpful Report

Posted 5 years ago

Thank you Jedda! We are glad you are happy with the service provided.

Posted 4 years ago

“Slow to deliver but very helpful when I phoned.”

Helpful Report

Posted 5 years ago

Thank you, Delia. We apologise in your slow delivery!

Posted 4 years ago

“Goods delivered promptly. Unfortunately needed to return. Cost of postage would put me off using this site again. Will stick to ebay and Amazon.”

Helpful Report

Posted 5 years ago

“Very easy to deal with. Great item and speedy delivery!”

Helpful Report

Posted 5 years ago

Thank you for your review, Lorraine!

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Thank you, Paula😀

Posted 4 years ago

PetnPony is rated 4.8 based on 1,648 reviews