PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,646 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return the gel seat protector because the filler was showing and so I was not happy with it. The lady I spoke to at pet and pony for advice on returning it was lovely though I have returned it but have not recieved the replacement yet.”

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Posted 3 years ago

“Easy to order and product delivered quickly and well packaged.”

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Posted 3 years ago

“Good service with quick Delivery x”

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Posted 3 years ago

“Excellent speedy delivery and service, terrific product at competitive price. Thank you”

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Posted 3 years ago

“I have used Pet n Pony twice. On both occasions communication has been swift and good. From the first order I needed to return an item which when through without any problems. It would have been good to get an email to confirm receipt of returned items rather than just one when the refund had been processed. On my second order the item has been delayed, and I was quickly notified, currently still waiting for it to arrive but still within the time estimated.”

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Posted 3 years ago

“Excellent service I have no reservation in recommending PetnPony.”

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Posted 3 years ago

“Have made quite a few purchases from PetnPony and have always enjoyed great service. Quick and efficient!”

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Posted 3 years ago

“Excellent service, great price and fast delivery.”

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Posted 3 years ago

“Very happy with my purchase, thank you”

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Posted 3 years ago

“Excellent service and advice”

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Posted 3 years ago

“Lovely service, quick delivery & very very pleased with my purchase, thankyou very much, trendy whippet! ☺”

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Posted 3 years ago

“Excellent service, quick delivery”

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Posted 4 years ago

“Prompt delivery. Good communication. Quality well priced products”

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Posted 4 years ago

“Very fast delivery, great service”

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Posted 4 years ago

“Great service and products”

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Posted 4 years ago

“really happy prompt delivery and cheaper than my local tack shop. super quality for the money”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Boots perfect fit very pleased very good speedy service will use again”

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Posted 4 years ago

“I love PetnPony for all my equine and canine needs. The staff are friendly and helpful - willing to answer any question. The store is really well stocked too!”

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Posted 4 years ago

“Julius harness is brilliant my dog now walks without pulling!!. Brilliant prompt service. Thanks”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,646 reviews