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PetnPony Reviews

4.8 Rating 1,701 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,701 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

My goods didn’t arrive so I emailed them but regreably I did not receive a reply. Sorted it out with the carrier company myself.
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Posted 1 month ago
PetnPony are without a doubt my 'GoTo' place for my footwear. I bought a pair of Dublin boots last year which have been (and still are) sturdy, hard wearing and incredibly comfortable. I wanted to buy another pair in case they sold out in my size. PetnPony came up trumps again with not only price (the SAME as last year) but also free postage on my item. The service is second to none, so speedy. I ordered them on Sunday afternoon and they arrived Tuesday morning! Absolutely superb in every way. I highly recommend them.
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Posted 1 month ago
Yes all good with peony delivers on time and safe
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Posted 1 month ago
Unfortunately the item was not as described and I had to return it . The company were so helpful and pleasant and the return process was so easy. Would definitely recommend and would buy from them again.
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Posted 1 month ago
Arrived quickly in good order.
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Posted 1 month ago
good price for neoprene lined, and frree delivery
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Posted 1 month ago
Excellent light/medium weight stable rug. Nice and light, warm and the fabric is fantastic. Smart navy blue ion my grey mare. Very efficient service. It arrived very quickly.
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Posted 1 month ago
GoNative were recommended to me by my dogs breeder, it’s extremely good for their health and my dog absolutely loves it :) would highly recommend
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Posted 1 month ago
I had accidentally ordered the wrong size i rang up abd my order was changed straight away fantastic service
PetnPony 5 star review on 27th November 2024
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Posted 1 month ago
Looks lovely, unopened, as it’s a Christmas gift for my daughter but I’m sure she’ll be thrilled 😁
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Posted 1 month ago
Brilliant service. Goods arrived next day. Will shop with them again.
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Posted 1 month ago
Brilliant thank you
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Posted 1 month ago
very good and very efficient
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Posted 1 month ago
I recieved the item super quick.
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Posted 1 month ago
Rapid delivery and excellent in every way, thank you!
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Posted 1 month ago
Excellent service from pet n pony. Put an order in and arrived next day. Will be recommending and will use again. Thank you so much for a great service.
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Posted 1 month ago
Thanks Great
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Posted 1 month ago
Good communications while waiting for item to arrive, when it did arrive (which was prompt) the item was well packaged and as described. Wouldn’t hesitate to use PetnPony again, thank you
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Posted 1 month ago
Very good supplier for my dogs food at a competitive price. Free postage available, orders always arrived promptly and packed well.
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Posted 1 month ago
At last the customer is made to feel important! Brilliant customer service and super fast delivery. What a great company 👍
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Posted 1 month ago
PetnPony is rated 4.8 based on 1,701 reviews