PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,646 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, was missing an item as information on website wasn't up to date. Bur still shipped the missing item that no long came with the kit.”

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Posted 3 years ago

“Very pleased, quick delivery.”

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Posted 3 years ago

“Easy to deal with, efficient and good value products”

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Posted 3 years ago

“Exceptional customer service will definitely be using again and the item was super fast at being delivered excellent quality too many thanks”

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Posted 3 years ago

“Easy to order. Package received quickly.”

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Posted 3 years ago

“Great service, would use again 😁”

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Posted 3 years ago

“I purchased a size 4 Julius harness for my Saint Bernard, fits perfectly. A good quality product , excellent customer service , will use again and recommend to others”

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Posted 3 years ago

“This company goes the extra mile! I tried to get a Kyra jacket everywhere in the UK for Christmas but no one had one in stock. I left a message asking for an email when they got them back in stock. I really didnt expect to hear anything but true to their word they messaged me when the jacket was back in stock. Great communication, I would definitely buy from this great company again”

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Posted 3 years ago

“Super fast shipping and great price”

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Posted 3 years ago

“This is the second time I have used petnpony. So pleased ,very quick to deliver.”

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Posted 3 years ago

“Received bit within 2 days of order. Fantastic service”

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Posted 3 years ago

“Great products at good prices and prompt delivery. What’s not to like? Many thanks”

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Posted 3 years ago

“Easy to order and good price”

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Posted 3 years ago

“Fab and quick delivery,keep me updated until item was delivered,will definitely be using again,”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“I was delighted with the service I had from Pet n Pony, having failed to find these boots anywhere else and was reminded that they were in stock too! Brilliant service and super boots as well.”

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Posted 3 years ago

“Good service, well packaged - great price - will certainly recommend”

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Posted 3 years ago

“Always have the products I need .Never any issues with my deliveries”

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Posted 3 years ago

“Having a poorly dog and needing hypoallergenic food we were shocked at the prices some retailers sell it at. Pet and pony has a brand that thankfully didn't break the bank and our dogs improved no end because of it. We will be a returning customer.”

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Posted 3 years ago

“Excellent service. Very efficient and helpful staff. Good competitive prices too. Thoroughly recommend”

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Posted 3 years ago

PetnPony is rated 4.8 based on 1,646 reviews