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PetnPony Reviews

4.8 Rating 1,646 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Good to deal with so far no problems
Helpful Report
Posted 3 years ago
Excellent product arrived much sooner than stated delivery time - thank you.
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Posted 3 years ago
I say acceptable as I ghost no update as to when good s would arrive. Otherwise very satisfied
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Posted 3 years ago
Excellent service! I was having difficulty sourcing my dogs allergy dog food and discovered Pet and Pony, who provided a quick and reliable service with my orders arriving ahead of schedule both times!
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Posted 3 years ago
Contacted twice regarding an order I made with them in early October to ask about a dispatch date and have received nothing back from them. Considering phoning and asking for a refund at this point.
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Posted 3 years ago
PetnPony provide excellent customer service. Their items are well packaged and delivered quickly. I will definitely continue to purchase from them
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Posted 3 years ago
Brilliant service
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Posted 3 years ago
Fast delivery
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Posted 3 years ago
Quick delivery, good customer service, will buy from again! Thank you
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Posted 3 years ago
Got my purchase really quickly and I was very happy with it. I would highly recommend.
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Posted 3 years ago
Great quality...highly recommended
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Posted 3 years ago
Fantastic service , and communication both with delivery and retuning my item that was to small and refunded me straight away will deffo be ordering again
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Posted 3 years ago
Communication of delivery was very poor.
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Posted 3 years ago
Fantastic saddle
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Posted 3 years ago
Great service, the website is easy to navigate and has a wide variety of products. Fast and stress free delivery
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Posted 3 years ago
Prompt, efficient, good value!
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Posted 3 years ago
Good fast delivery
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Posted 3 years ago
All good 😊 👍
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Posted 3 years ago
Dispatches and received quickly. Highly recommend. Thanks again
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Posted 3 years ago
Excellent service
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Posted 3 years ago
PetnPony is rated 4.8 based on 1,646 reviews