PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,643 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service. All good . Thank you”

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Posted 2 months ago

“Easy to use website & quick delivery”

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Posted 2 months ago

“Amazing choice and good prices. Helpful staff and a well set out shop. Online orders arrive quickly.”

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Posted 2 months ago

“Quick deliver and good customer service! Thank you”

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Posted 2 months ago

“Well worth the money and excellent service”

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Posted 2 months ago

“Fast and efficient.”

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Posted 2 months ago

“Good value for money and fast efficient delivery.”

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Posted 2 months ago

“Super service, there was a delay on the item I ordered (custom size, so had to be ordered from manufacture, who in turn had a substantial wait time) which Pet'n'pony promptly informed me of, and gave me the option of amending/ cancelling my order. As I did not need the item urgently I kept the order, and it ended up arriving with me three weeks ahead of the predicted arrival time. I really appreciated Pet'n'pony's excellent communication to keep me up to date with my order and efficient dispatch when it arrived with them. 100% would order with them again!”

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Posted 2 months ago

“Always very helpful when ordering food for me dog. Her food is not always available with other suppliers. PetnPony provide a reliable and speedy service.”

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Posted 2 months ago

“I ordered from pet n pony by accident as I clicked on it thinking it was my usual supplier. (the price was the same as my usual supplier) however there was a £3.99 delivery fee added which is not the same as my usual supplier. So I actually paid £3.99 more for exactly the same product and the charge was not made clear until it was too late. The service was as good as my usual supplier but just more expensive.”

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Posted 2 months ago

“First time using this company and I would recommend to fellow equestrians , it was a seamless transaction.”

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Posted 2 months ago

“Love PetnPony! Fast safe guaranteed delivery! Excellent prices! Wouldn’t go anywhere else for my Saint Bernard.”

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Posted 2 months ago

“Fast delivery and service”

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Posted 2 months ago

“Easy to navigate website with competitive prices & super quick delivery. Thank you.”

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Posted 2 months ago

“Fast, fabulous service and the goods I purchased were at a very competitive price.”

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Posted 2 months ago

“Excellent and speedy service, the item I purchased was exactly as described and arrived well packaged in good time , thank you”

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Posted 2 months ago

“bought a cooling mat for our dog,it arrived really fast and well packaged,thankyou”

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Posted 2 months ago

“Very good service from & shipped promptly.”

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Posted 2 months ago

“Customer service is excellent. The shop went above and beyond to ensure I received my saddle in time for a show we had booked. Even telephoned to update me. Wouldn’t hesitate to order again. Product also came perfectly packaged. Thank you PetnPony”

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Posted 2 months ago

“Great products super fast delivery. Thanks very much”

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Posted 2 months ago

PetnPony is rated 4.8 based on 1,643 reviews