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PetnPony Reviews

4.8 Rating 1,685 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,685 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

great service and communication
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Posted 2 months ago
Good and efficient delivery - when 1st product was damaged in transit after reporting a replacement was received the next day
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Posted 2 months ago
Easy to order very prompt delivery service
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Posted 2 months ago
Nice clean website, easy to use and order.
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Posted 2 months ago
Good selection, prompt delivery and quality products.
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Posted 2 months ago
Fast delivery great service thanks
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Posted 2 months ago
Great service and good order progress communication.
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Posted 2 months ago
Found when nosing online. Ordered a bag of the megazorb. It arrived the next day. Very happy
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Posted 2 months ago
Fantastic service, package arrived very promptly
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Posted 2 months ago
Ordinarily I would have given PetnPony 5 stars as their service is excellent. Very responsive, nearly always have the items I need in stock, and super-speedy delivery. However, only 4 stars because all of my most recent orders have contained dented cans. In some instances the cans have been so badly damaged that I have had to throw them away.
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Posted 2 months ago
Always easy to order and quick delivery Klarna is great option
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Posted 2 months ago
Super fast delivery. My mini dachshund loves this food and can sometimes be difficult to find for him. Will be ordering from here in future 😊
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Posted 2 months ago
Extremely fast delivery and communication was great.
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Posted 2 months ago
Very happy with our purchase
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Posted 2 months ago
Super fast delivery, great product and price.
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Posted 2 months ago
The boots were excellent . Nice and sturdy and the gusset provides greater width for one of my legs which is very swollen
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Posted 2 months ago
Great service Ordered in the afternoon was delivered the next morning
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Posted 2 months ago
Fantastic service from the team. Very quick delivery, great job. I will definitely order again. Thank you
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Posted 2 months ago
Great communication and speedy delivery
PetnPony 5 star review on 18th September 2024 PetnPony 5 star review on 18th September 2024
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Posted 2 months ago
Excellent. Always fast delivery
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Posted 2 months ago
PetnPony is rated 4.8 based on 1,685 reviews