PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,687 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 27th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable prices and quck delivery will definitely shop here again”

Helpful Report

Posted 7 months ago

“Helpful and friendly family run company with the personal touch. Prices for the pet food items I ordered were competative against other bigger national companies. Impressive delivery time, the items I ordered arrived quicker than I expected. Great aftercare service so have continued to use them because they seem to care about their customers.”

Helpful Report

Posted 7 months ago

“Fast delivery, cheapest price.”

Helpful Report

Posted 7 months ago

“Good service”

Helpful Report

Posted 7 months ago

“My Yorkie likes this wet food and I must say that she is very picky.Fast delivery and very good contact with the seller.”

Helpful Report

Posted 7 months ago

“Ordered a new dog bed. First time using this company and very impressed with the service. Quick delivery, good prices too.”

Helpful Report

Posted 7 months ago

“All good. Delivery on time”

Helpful Report

Posted 7 months ago

“First order from petnpony, knew exactly what I wanted and the price was the most competitive. Easy ordering process and was kept up to date all the way through until delivery. Will use again.”

Helpful Report

Posted 7 months ago

“Love this company, I get my fur baby’s veterinary dog food from here. Always excellent service, never out of stock and always quick delivery. Thank you petnpony for an excellent service.”

Helpful Report

Posted 7 months ago

“Prompt and polite service. I can’t say better than that”

Helpful Report

Posted 7 months ago

“Best price for the product I could find, quick delivery.”

Helpful Report

Posted 7 months ago

“Item arrived when they said it would and was what we ordered. Can't ask formore. Thank you”

Helpful Report

Posted 7 months ago

“Thank you Petnpony for your excellent service A pleasure to order from you I will certainly do so again 😊”

Helpful Report

Posted 7 months ago

“Deliver took longer this time than usual. Tracker update was terrible. Deliver guy was excellent.”

Helpful Report

Posted 7 months ago

“Great service, fast dispatch, would use again”

Helpful Report

Posted 7 months ago

“Quick delivery. Good price”

Helpful Report

Posted 7 months ago

“Ordered on the Thursday morning here by Friday afternoon fast and efficient”

Helpful Report

Posted 7 months ago

“Bought 2 hen zebra finches, 1 died a week later,thought it was just bad luck went back to get another it also died after a few days. very disappointed .this was from gilesgate Durham.”

Helpful Report

Posted 7 months ago

“excellent service ..prompt delivery .. couldn't ask for better would recommend to everyone”

Helpful Report

Posted 7 months ago

“I have used PetnPony for quite some time now. The are efficient and I get my deliveries nice and quick. I cannot fault them.”

Helpful Report

Posted 7 months ago

PetnPony is rated 4.8 based on 1,687 reviews