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PetnPony Reviews

4.8 Rating 1,685 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,685 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

quality goods at reasonable proce
Helpful Report
Posted 3 months ago
Ordered 2 x Neue Shule bits at very good price and they were with me within 2 days. Fantastic service and friendly informative emails. Thoroughly recommend.
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Posted 3 months ago
Very pleased with purchase of scruffs expedition pet bed, excellent communication for delivery which was very quick, glad i gound this 5* business!
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Posted 3 months ago
Speedy service. All good . Thank you
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Posted 3 months ago
Easy to use website & quick delivery
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Posted 3 months ago
Amazing choice and good prices. Helpful staff and a well set out shop. Online orders arrive quickly.
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Posted 3 months ago
Quick deliver and good customer service! Thank you
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Posted 3 months ago
Well worth the money and excellent service
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Posted 3 months ago
Fast and efficient.
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Posted 3 months ago
Good value for money and fast efficient delivery.
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Posted 3 months ago
Super service, there was a delay on the item I ordered (custom size, so had to be ordered from manufacture, who in turn had a substantial wait time) which Pet'n'pony promptly informed me of, and gave me the option of amending/ cancelling my order. As I did not need the item urgently I kept the order, and it ended up arriving with me three weeks ahead of the predicted arrival time. I really appreciated Pet'n'pony's excellent communication to keep me up to date with my order and efficient dispatch when it arrived with them. 100% would order with them again!
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Posted 3 months ago
Always very helpful when ordering food for me dog. Her food is not always available with other suppliers. PetnPony provide a reliable and speedy service.
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Posted 3 months ago
I ordered from pet n pony by accident as I clicked on it thinking it was my usual supplier. (the price was the same as my usual supplier) however there was a £3.99 delivery fee added which is not the same as my usual supplier. So I actually paid £3.99 more for exactly the same product and the charge was not made clear until it was too late. The service was as good as my usual supplier but just more expensive.
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Posted 3 months ago
First time using this company and I would recommend to fellow equestrians , it was a seamless transaction.
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Posted 3 months ago
Love PetnPony! Fast safe guaranteed delivery! Excellent prices! Wouldn’t go anywhere else for my Saint Bernard.
PetnPony 5 star review on 14th August 2024
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Posted 4 months ago
Fast delivery and service
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Posted 4 months ago
Easy to navigate website with competitive prices & super quick delivery. Thank you.
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Posted 4 months ago
Fast, fabulous service and the goods I purchased were at a very competitive price.
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Posted 4 months ago
Excellent and speedy service, the item I purchased was exactly as described and arrived well packaged in good time , thank you
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Posted 4 months ago
bought a cooling mat for our dog,it arrived really fast and well packaged,thankyou
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Posted 4 months ago
PetnPony is rated 4.8 based on 1,685 reviews