PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,733 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came really quickly.”

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Posted 4 months ago

“First time purchase, super quick delivery and updates on dispatch etc. will definitely use again!”

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Posted 4 months ago

“Excellent range of products and prompt service/delivery.”

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Posted 4 months ago

“The ordering process was easy and the rug arrived a bit sooner than I expected. The pricing is also competitive, will certainly order from PnP again.”

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Posted 4 months ago

“Great Service, Thankyou”

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Posted 4 months ago

“Good service and delivery will shop there again 👍”

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Posted 4 months ago

“Happy with the price and the service. deliveries always prompt and no issues.”

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Posted 4 months ago

“great service and communication”

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Posted 4 months ago

“Good and efficient delivery - when 1st product was damaged in transit after reporting a replacement was received the next day”

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Posted 4 months ago

“Easy to order very prompt delivery service”

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Posted 4 months ago

“Nice clean website, easy to use and order.”

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Posted 4 months ago

“Good selection, prompt delivery and quality products.”

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Posted 4 months ago

“Fast delivery great service thanks”

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Posted 4 months ago

“Great service and good order progress communication.”

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Posted 4 months ago

“Found when nosing online. Ordered a bag of the megazorb. It arrived the next day. Very happy”

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Posted 4 months ago

“Fantastic service, package arrived very promptly”

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Posted 4 months ago

“Ordinarily I would have given PetnPony 5 stars as their service is excellent. Very responsive, nearly always have the items I need in stock, and super-speedy delivery. However, only 4 stars because all of my most recent orders have contained dented cans. In some instances the cans have been so badly damaged that I have had to throw them away.”

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Posted 4 months ago

“Always easy to order and quick delivery Klarna is great option”

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Posted 4 months ago

“Super fast delivery. My mini dachshund loves this food and can sometimes be difficult to find for him. Will be ordering from here in future 😊”

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Posted 4 months ago

“Extremely fast delivery and communication was great.”

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Posted 5 months ago

PetnPony is rated 4.8 based on 1,733 reviews