PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,643 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Hills Z/D dry cat food, best price I found, received quickly, updates received throughout, great service.”

Helpful Report

Posted 4 months ago

“Quick delivery and clear communication”

Helpful Report

Posted 4 months ago

“Great price for a good quality product and decent delivery time - thanks!”

Helpful Report

Posted 4 months ago

“I had a very good experience with PetnPony. My product was purchased at an excellent price and arrived the next day. Highly recommended.”

Helpful Report

Posted 4 months ago

“Have purchased from twice now, quick delivery”

Helpful Report

Posted 4 months ago

“1st class service”

Helpful Report

Posted 4 months ago

“Having won a prize on social media & being unable to collect, I opted for P&P & had a mooch on the website too. I found a lovely collar similar to our other dogs, for our puppy. It's a nice colourway & perfect for her. Both the prize & the collar arrived promptly & I'm very happy with both. 😊”

Helpful Report

Posted 4 months ago

“Fast delivery, good choice of products”

Helpful Report

Posted 4 months ago

“Cheaper than others retailers and very quick delivery, highly recommended thank you!”

Helpful Report

Posted 4 months ago

“Being a 1st time customer you won me over being a family run buisness. Your process from order / delivery is worth the 5 star. Will be in contact N Ellis”

Helpful Report

Posted 4 months ago

“Great service! Professional and friendly, kept me updated on my order which were a good price too! Thank you”

Helpful Report

Posted 4 months ago

“Great price and arrived quickly. Very happy.”

Helpful Report

Posted 4 months ago

“The pill pockets arrived quickly and in good condition.”

Helpful Report

Posted 4 months ago

“Lovely company, fast and efficient delivery. Love supporting a local independent business, will definitely use them again.”

Helpful Report

Posted 5 months ago

“Competative prices,excellent products,excellent communication.thankyou.”

Helpful Report

Posted 5 months ago

“The item was dispatched quickly and as described - excellent service”

Helpful Report

Posted 5 months ago

“Speedy free delivery great communication good price”

Helpful Report

Posted 5 months ago

“Item arrived as advertised , reasonably priced , will order again, thank you.”

Helpful Report

Posted 5 months ago

“Found a great dog bed on their website, less pricey than seen elsewhere. Great service and fast delivery. Very pleased with the product.”

Helpful Report

Posted 5 months ago

“Pet and Pony were recommended by a friend. I would as they did recommend Pet and Pony. From placement of order to receipt of the goods I was kept informed, knew exactly what was happening and when. Very few businesses can meet such a high standard. Excellent + service.”

Helpful Report

Posted 5 months ago

PetnPony is rated 4.8 based on 1,643 reviews