PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,711 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery and great service will be ordering again”

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Posted 4 years ago

“Great service even tho I had to send item back as it was to be. Refunded without any problem...will definately be using them again”

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Posted 4 years ago

“Quick delivery and competitive prices”

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Posted 4 years ago

“A very nice rug but sadly not quite the right size and shape for my horse . Brilliant service come Petnpony!”

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Posted 4 years ago

“Easy transaction and great delivery”

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Posted 4 years ago

“Great items,good price delivery was quick recomeded to all”

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Posted 4 years ago

“Great product, thankyou”

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Posted 4 years ago

“Product and price were great and we are very happy with product. Delivery and comms were not good. The product took much longer than promised to get to us. When we called to chase, we were told that they had been waiting for a delivery from Ireland despite us being led to believe it was in stock. We were left in the dark about what was happening. Heard nothing at all for at least 2 weeks. You need to up your game. I would think twice before using again or recommending.”

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Posted 4 years ago

“Really great !”

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Posted 4 years ago

“Very good service and quick reponse to emails”

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Posted 4 years ago

“Great customer service, many thanks.”

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Posted 4 years ago

“Very efficient, my item came within 2 days. Easy website to use”

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Posted 4 years ago

“Good quick service, delivered on time. Product as described.”

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Posted 4 years ago

“Very prompt and efficient service”

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Posted 4 years ago

“PetnPony are an excellent place to buy all you need for your Pet.They are a very efficient company with trained staff that are on hand to help.Placing an order with them is so easy and delivery is so quick too.I have ordered things from them a couple of times and I am really pleased with the service.”

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Posted 4 years ago

“First class service and product.”

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Posted 4 years ago

“Well pleased with product and outstanding service😁😁”

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Posted 4 years ago

“Kept well informed during delay caused by Coronavirus. Good delivery service.”

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Posted 4 years ago

“Excellent & quick service. Will definitely use them again & would highly recommend them.”

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Posted 4 years ago

“I have used this company a few times and I highly recommend them. They keep you updated with all orders and the delivery is really quick, fantastic thank you.”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,711 reviews