PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.81

4.8 Rating 1,644 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and prompt delivery, thanks”

Helpful Report

Posted 9 months ago

“This is the 1st time I have used this company and I cannot rate them highly enough. Very polite, friendly and professional. My golden retriever is allergic to most foods and the one she can eat and enjoys is sadly being discontinued by the manufacturer and I was struggling to get any but PetnPony went out of their way to obtain as much as they could for me. I can't thank them enough”

Helpful Report

Posted 9 months ago

“Very reliable”

Helpful Report

Posted 9 months ago

“Excellent service order always delivered by next day would recommend”

Helpful Report

Posted 9 months ago

“Great service, quick delivery, and stock the good quality dry food my dogs love.”

Helpful Report

Posted 9 months ago

“Excellent, personal customer service and quick delivery. Will definitely use again!”

Helpful Report

Posted 9 months ago

“Great people to deal with, easy to order website. Excellent.”

Helpful Report

Posted 9 months ago

“good quick service. product as i wanted.”

Helpful Report

Posted 9 months ago

“I've used PetnPony for my dry dog food for some time now. It has always been in stock, despatched immediately, and delivered within a few days of order.”

Helpful Report

Posted 9 months ago

“Excellent service and quick delivery. Highly recommend”

Helpful Report

Posted 9 months ago

“Great company, products I have bought have been a good price, however the best thing is the quick delivery and the excellent customer service - something we lack quite a bit in the UK these days, but these guys appreciate your custom and are great to deal with.”

Helpful Report

Posted 9 months ago

“The dog bed I bought arrived so fast and the customer service I had from PetnPony was superb - really friendly and personal. Plus I got a really good price! I will definitely come back for more.”

Helpful Report

Posted 9 months ago

“Beautifully packed ,delivered promptly ,comfy and fully wateproof .I walk 4 dogs so proper boots were essential for me .I love them .They are perfect .Many thanks ! Marzena”

Helpful Report

Posted 9 months ago

“Whenever I put in an order,no matter when your company delivers. Thanks”

Helpful Report

Posted 9 months ago

“Swift service and would recommend using”

Helpful Report

Posted 9 months ago

“Great item, was lowest price on the internet. Fast delivery.”

Helpful Report

Posted 9 months ago

“Excellent service and we are now your loyal customers.”

Helpful Report

Posted 1 year ago

“Very prompt service and quick delivery”

Helpful Report

Posted 1 year ago

“Family run company. Friendly efficient service. Will definitely be a returning customer. Thank you”

Helpful Report

Posted 1 year ago

“Awesome company, updates about our orders keeps us well informed & delivery is pretty quick too always a bonus, prices are reasonable too will be ordering again.”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 1,644 reviews