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PetnPony Reviews

4.8 Rating 1,649 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Great price and fast delivery. Highly recommend
Helpful Report
Posted 5 years ago
Excellent service Will definitely buy again from Petnpony
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Posted 5 years ago
Excellent service and product arrived very quickly
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Posted 5 years ago
Great customer service fast delivery
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Posted 5 years ago
Excellent customer service . Very kind and helpful staff
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Posted 5 years ago
Excellent value and fast delivery, would definitely recommend and use again
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Posted 5 years ago
Absolutely fantastic, wholeheartedly recommend them, really helpful great information regarding delivery and I’m so pleased with my new saddle
Helpful Report
Posted 5 years ago
Sold me something that was out of stock and sent me an email saying they hoped to get it to me’ in the next few weeks. I had to request a refund which I still haven’t received. At best a waste of time, at worst £25 down the drain.
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Posted 5 years ago
Delivery fast and the customers service good
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Posted 5 years ago
Order processed quickly and delivered timely by DPD
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Posted 5 years ago
Really quick delivery, great communication and good prices. Nothing not to like
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Posted 5 years ago
Great service with prompt delivery
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Posted 5 years ago
Good price and delivery was fast.
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Posted 5 years ago
Kept up to date on order process and quick delivery
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Posted 5 years ago
Very good service. Thank you
Helpful Report
Posted 5 years ago
I ordered a rug 10 days ago and was told it would take 5-7 days to arrive. It’s still not here and I haven’t even got any emails saying it’s been dispatched, which is disappointing because I was hoping it would be here in time for the cold weather.
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Posted 5 years ago
Such a fantastic company to deal with.... Will definitely be using them again Than you for a wonderful, personal service
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Posted 5 years ago
Thanks arrived promptly
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Posted 5 years ago
Excellent price and service, would certainly recommend and use again.
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Posted 5 years ago
It did take a few days for the goods to be shipped but when they did they were as described and very good quality.
Helpful Report
Posted 5 years ago
PetnPony is rated 4.8 based on 1,649 reviews