PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,733 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and delivery, could not ask for better. Thank you”

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Posted 2 months ago

“Great service, item delivered quickly , Recommend to people to shop here .”

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Posted 2 months ago

“Quick delivery and great customer service when I realised I’d ordered the wrong size. Will definitely use this company again.”

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Posted 2 months ago

“Went for a click and collect helpful staff and quickly served”

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Posted 2 months ago

“Very quick dispatch and a good price for the product thanks”

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Posted 2 months ago

“Excellent service.Great communication”

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Posted 2 months ago

“we always get first class and friendly service from the Durham store.”

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Posted 2 months ago

“PetnPony are genuine and reliable, great service. Would highly recommend.”

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Posted 2 months ago

“Excellent service pleased with discount Cannagan is a very good product Thank you”

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Posted 2 months ago

“We buy our dog food online with PetnPony through a regular payment plan. Delivery is excellent and service has been outstanding. On top of that price is also very competitive.”

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Posted 2 months ago

“Amazingly quick delivery. Very good web page aswell.”

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Posted 2 months ago

“Great service kept up to date right up to delivery. Will definitely use again.”

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Posted 2 months ago

“My goods didn’t arrive so I emailed them but regreably I did not receive a reply. Sorted it out with the carrier company myself.”

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Posted 2 months ago

“PetnPony are without a doubt my 'GoTo' place for my footwear. I bought a pair of Dublin boots last year which have been (and still are) sturdy, hard wearing and incredibly comfortable. I wanted to buy another pair in case they sold out in my size. PetnPony came up trumps again with not only price (the SAME as last year) but also free postage on my item. The service is second to none, so speedy. I ordered them on Sunday afternoon and they arrived Tuesday morning! Absolutely superb in every way. I highly recommend them.”

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Posted 2 months ago

“Yes all good with peony delivers on time and safe”

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Posted 2 months ago

“Unfortunately the item was not as described and I had to return it . The company were so helpful and pleasant and the return process was so easy. Would definitely recommend and would buy from them again.”

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Posted 2 months ago

“Arrived quickly in good order.”

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Posted 2 months ago

“good price for neoprene lined, and frree delivery”

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Posted 2 months ago

“Excellent light/medium weight stable rug. Nice and light, warm and the fabric is fantastic. Smart navy blue ion my grey mare. Very efficient service. It arrived very quickly.”

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Posted 2 months ago

“GoNative were recommended to me by my dogs breeder, it’s extremely good for their health and my dog absolutely loves it :) would highly recommend”

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Posted 2 months ago

PetnPony is rated 4.8 based on 1,733 reviews